Alta Resources is seeking a Hybrid Social Media Specialist in Neenah, Wisconsin. The role provides professional service and sales support for existing or prospective customers by using a consultative approach that reflects Alta's culture. The specialist will monitor social media activity for appropriateness and potential adverse events or product-quality concerns, engage with consumers, and respond to inquiries across platforms such as Instagram, Facebook, Twitter, TikTok, YouTube, Pinterest, and others. Responsibilities include following client guidelines and SOPs, escalating issues to management as needed, handling confidential information, meeting daily tasks and performance metrics, and maintaining up-to-date product knowledge. The candidate should demonstrate strong writing and communication skills, the ability to multi-task across multiple websites and software platforms, and the capacity to work effectively within a fast-paced, team-based environment. Education requirements include a high school diploma or equivalent (Bachelor's degree preferred) and at least two years of customer service, public relations, or professional writing experience, with experience in social media a plus. The employer supports onsite, hybrid, or fully virtual work arrangements depending on role and business needs.

Alta Resources is seeking a Hybrid Social Media Specialist in Neenah, Wisconsin. The role provides professional service and sales support for existing or prospective customers by using a consultative approach that reflects Alta's culture. The specialist will monitor social media activity for appropriateness and potential adverse events or product-quality concerns, engage with consumers, and respond to inquiries across platforms such as Instagram, Facebook, Twitter, TikTok, YouTube, Pinterest, and others. Responsibilities include following client guidelines and SOPs, escalating issues to management as needed, handling confidential information, meeting daily tasks and performance metrics, and maintaining up-to-date product knowledge. The candidate should demonstrate strong writing and communication skills, the ability to multi-task across multiple websites and software platforms, and the capacity to work effectively within a fast-paced, team-based environment. Education requirements include a high school diploma or equivalent (Bachelor's degree preferred) and at least two years of customer service, public relations, or professional writing experience, with experience in social media a plus. The employer supports onsite, hybrid, or fully virtual work arrangements depending on role and business needs.