Technical Operations Assistant Area Team Lead at Dollywood Parks & Resorts (Dolly Parton Experience) is an on-site, full-time position based in Pigeon Forge, Tennessee. The role provides leadership and hands-on expertise across lighting, audio, and video systems for the Dolly Parton Experience across multiple facilities, guiding technicians to maintain, troubleshoot, and repair show-critical systems. The Assistant Lead oversees A/V control systems software to ensure reliability and performance, while modeling professional appearance and guest-focused service in public-facing environments. Responsibilities include coordinating task prioritization and workflow, leading cross-functional support within the Entertainment Division, maintaining equipment safety standards, and ensuring clean, safe workspaces. The ideal candidate will have documented experience with entertainment lighting and control systems, DMX, video projection and mapping, ETC Paradigm/Mosaic, VectorWorks, QLab, QSys, and Dante, and strong leadership, communication, and problem-solving skills. Must be able to operate company vehicles and pass required background checks. The Dollywood Company is an equal opportunity employer.

Technical Operations Assistant Area Team Lead at Dollywood Parks & Resorts (Dolly Parton Experience) is an on-site, full-time position based in Pigeon Forge, Tennessee. The role provides leadership and hands-on expertise across lighting, audio, and video systems for the Dolly Parton Experience across multiple facilities, guiding technicians to maintain, troubleshoot, and repair show-critical systems. The Assistant Lead oversees A/V control systems software to ensure reliability and performance, while modeling professional appearance and guest-focused service in public-facing environments. Responsibilities include coordinating task prioritization and workflow, leading cross-functional support within the Entertainment Division, maintaining equipment safety standards, and ensuring clean, safe workspaces. The ideal candidate will have documented experience with entertainment lighting and control systems, DMX, video projection and mapping, ETC Paradigm/Mosaic, VectorWorks, QLab, QSys, and Dante, and strong leadership, communication, and problem-solving skills. Must be able to operate company vehicles and pass required background checks. The Dollywood Company is an equal opportunity employer.