Business Analyst

Create/Change

HybridPosted July 29, 2026

About the role

Create/Change is a forward-thinking consulting organization focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across sectors to reimagine how services are delivered using human-centered design and evidence-based methods. We typically deliver complex transformation projects within Government/public sector on public-facing issues spanning healthcare, education, and justice. Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders. Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.

Business Analyst

Create/Change

HybridPosted July 29, 2026

About the role

Create/Change is a forward-thinking consulting organization focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across sectors to reimagine how services are delivered using human-centered design and evidence-based methods. We typically deliver complex transformation projects within Government/public sector on public-facing issues spanning healthcare, education, and justice. Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders. Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.

Role overview: You will be assigned to client projects, working with stakeholders from business and technical teams. Projects typically involve complex transformations with Alpha/Beta stages. Key responsibilities include managing requirements, elicitation, gathering information through meetings, feasibility studies, workshops, and workflows, and translating functional and non-functional requirements into clear business requirement documents. You will interpret qualitative and quantitative data to solve problems or support data-driven decisions, mapping them into 'to-be' processes.

Required skills: Provide strategic business analysis services to business stakeholders, supporting the delivery of business and technology initiatives. Review end-to-end business processes to identify operational, financial, and technological risks, and recommend appropriate improvemen

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