Inside Sales Coordinator
On-sitePosted July 29, 2026
About the role
Inside Sales Coordinator – Customer Service
Position overview: The Customer Service Inside Sales Coordinator supports the Customer Service department by selecting, proposing, and delivering parts as technical solutions to customer needs. The role emphasizes excellence, quality of service, positive behavior, commitment, and accountability, with a focus on communication, teamwork, and product knowledge.
Responsibilities
Qualifications:
- Identify obsolete parts in the field and provide quotes for technically sound replacements
- Accurately communicate technical specifications
- Provide basic technical support to customers and collaborate with suppliers as needed
- Prepare, analyze, and present data used for department metrics
- Continuously learn and expand knowledge of Mikron Automation products
- Enter and process sales orders into SAP ERP
- Update and maintain customer information in Salesforce CRM
- Provide account support to assist Customer Service Key Account Managers
- Manage blanket and special orders
- Coordinate with appropriate personnel to process RMAs
- Attend team meetings to understand priorities
- Perform other duties as assigned
- Must be eligible to work in the United States
- Valid state driver’s license
- Availability to work overtime
- Minimum 3 years of related customer service experience in a manufacturing environment
- Strong computer skills (Microsoft Office); familiarity with SAP is a plus
- Ability to work hands-on, as part of a team or independently; may require of
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Inside Sales Coordinator
See how this role matches your resume
Sign in to get an AI match score and personalized feed.