Recourse, built in partnership with 25M Health, is creating the first intelligent system to automate the operating cadence of healthcare claim resolutions. We are a small, nimble team that moves quickly and values clarity over theater. This on-site, San Francisco-based role will own the operating layer of the company and report to the CEO.

What you’ll do: - Own the product roadmap and the calls about what we build next and why - Own the operating cadence: goals, weekly rhythm, throughput and quality metrics, what gets tracked and what gets ignored - Run the loop between claims operations and engineering, turning real-world friction into shipped product quickly - Write specs that engineers build against - Own customer launches end to end, expanding our anchor health systems across facilities and service lines - Build and grow the operations team as volume increases - Push the automation rate. Every claim handled manually is a claim the system should have handled - Be a genuine second voice on strategy, not an executor of someone else

Recourse, built in partnership with 25M Health, is creating the first intelligent system to automate the operating cadence of healthcare claim resolutions. We are a small, nimble team that moves quickly and values clarity over theater. This on-site, San Francisco-based role will own the operating layer of the company and report to the CEO.

What you’ll do: - Own the product roadmap and the calls about what we build next and why - Own the operating cadence: goals, weekly rhythm, throughput and quality metrics, what gets tracked and what gets ignored - Run the loop between claims operations and engineering, turning real-world friction into shipped product quickly - Write specs that engineers build against - Own customer launches end to end, expanding our anchor health systems across facilities and service lines - Build and grow the operations team as volume increases - Push the automation rate. Every claim handled manually is a claim the system should have handled - Be a genuine second voice on strategy, not an executor of someone else