Sunday is recruiting an Account Manager for the PACA region (based in Marseille or Nice) to help us scale in the Southeast. The role begins with a 15-day training in Paris to familiarize you with the product and commercial playbook, after which you will take full responsibility for your portfolio of restaurants in the region. As an Account Manager, your mission is to transform restaurant partners into Sunday ambassadors. You will work closely with restaurant owners and the sales teams to ensure successful onboarding, product adoption, and long-term satisfaction. Responsibilities include building strong relationships with owners, managers and restaurant teams; managing your PACA portfolio with regular travel within the region; delivering high-quality onboarding and training for restaurant staff; driving product adoption through ongoing coaching; identifying upsell and cross-sell opportunities to grow revenue; monitoring churn risk and executing reactivation strategies; representing customer feedback internally to Product, Ops and Commercial teams; creating, documenting and improving account-management processes for the region; and tracking KPIs such as onboarding quality, product adoption, mid-market growth (20+ establishments), upsell performance, and customer satisfaction (NPS, churn rate).

Sunday is recruiting an Account Manager for the PACA region (based in Marseille or Nice) to help us scale in the Southeast. The role begins with a 15-day training in Paris to familiarize you with the product and commercial playbook, after which you will take full responsibility for your portfolio of restaurants in the region. As an Account Manager, your mission is to transform restaurant partners into Sunday ambassadors. You will work closely with restaurant owners and the sales teams to ensure successful onboarding, product adoption, and long-term satisfaction. Responsibilities include building strong relationships with owners, managers and restaurant teams; managing your PACA portfolio with regular travel within the region; delivering high-quality onboarding and training for restaurant staff; driving product adoption through ongoing coaching; identifying upsell and cross-sell opportunities to grow revenue; monitoring churn risk and executing reactivation strategies; representing customer feedback internally to Product, Ops and Commercial teams; creating, documenting and improving account-management processes for the region; and tracking KPIs such as onboarding quality, product adoption, mid-market growth (20+ establishments), upsell performance, and customer satisfaction (NPS, churn rate).