AI Engineer
RemotePosted July 28, 2026
About the role
Eastern Bank is hiring a junior to mid-level AI Engineer to help build and scale enterprise AI capabilities across the bank. This hands-on role focuses on developing AI agents and automated workflows, building retrieval-augmented generation (RAG) pipelines, and supporting the integration and enablement of AI tools within embedded business divisions. The position thrives at the intersection of technical development and business enablement, translating non-technical use cases into working technical solutions.
Responsibilities
Partner with Business Teams: Enhance AI Performance & Reliability: Support AI Governance & Administration:
- Design and Develop AI Solutions: Build, deploy, and maintain AI agents and automated workflows using Claude, Microsoft Copilot, Azure AI Services, Power Platform, and SharePoint.
- Create scalable retrieval-augmented generation (RAG) pipelines and prompt-engineering frameworks.
- Prototype and productionize AI solutions that improve day-to-day operations across the bank.
- Collaborate with cross-functional teams to understand business processes, pain points, and opportunities for automation.
- Translate non-technical requirements into clear technical specifications and solution designs.
- Serve as a trusted technical advisor supporting embedded AI initiatives across business divisions.
- Develop and optimize retrieval systems, prompt architectures, and agent workflows to improve accuracy and effectiveness.
- Evaluate and refine AI solutions based on user feedback, performance metrics, and business outcomes.
- Assist in establ
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