Okta is seeking a Technical Account Manager for Workforce Identity to serve as a trusted technical advisor for some of our largest customers. This remote role sits in the Strategic segment and focuses on strategic account alignment, broad deployment strategies, and deep partnerships across multiple stakeholders and industries.

What you’ll do: - Build deep, long-lasting relationships with customers as their go-to technical advisor. - Provide expert guidance on implementing and optimizing Okta’s Workforce Identity solutions. - Collaborate with customers to design identity strategies aligned with their business objectives. - Earn customer trust by understanding goals and use cases; recommend best practices related to processes, product adoption, configuration, and features to meet requirements. - Maintain focus on increasing subscription adoption, customer satisfaction, and retention. - Partner with Okta’s account teams and Customer Success Managers to develop and execute strategic success plans. - Resolve technical challenges by coordinating with internal teams, including support and engineering. - Proactively share product insights and deliver enablement sessions to drive adoption and technical success. - Serve as a thought leader, providing best practices, workshops, and training.

Okta is seeking a Technical Account Manager for Workforce Identity to serve as a trusted technical advisor for some of our largest customers. This remote role sits in the Strategic segment and focuses on strategic account alignment, broad deployment strategies, and deep partnerships across multiple stakeholders and industries.

What you’ll do: - Build deep, long-lasting relationships with customers as their go-to technical advisor. - Provide expert guidance on implementing and optimizing Okta’s Workforce Identity solutions. - Collaborate with customers to design identity strategies aligned with their business objectives. - Earn customer trust by understanding goals and use cases; recommend best practices related to processes, product adoption, configuration, and features to meet requirements. - Maintain focus on increasing subscription adoption, customer satisfaction, and retention. - Partner with Okta’s account teams and Customer Success Managers to develop and execute strategic success plans. - Resolve technical challenges by coordinating with internal teams, including support and engineering. - Proactively share product insights and deliver enablement sessions to drive adoption and technical success. - Serve as a thought leader, providing best practices, workshops, and training.