Shentel, a telecommunications provider serving the Mid-Atlantic United States, is seeking a Remote Customer Service & Sales Representative to join our team. Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio.
What You’ll Do: You will be the first point of contact for customers, helping solve problems, answering questions, and identifying opportunities to deliver additional value. This role combines customer service and sales, allowing you to directly impact both the customer experience and your earning potential.
Shentel, a telecommunications provider serving the Mid-Atlantic United States, is seeking a Remote Customer Service & Sales Representative to join our team. Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio.
What You’ll Do: You will be the first point of contact for customers, helping solve problems, answering questions, and identifying opportunities to deliver additional value. This role combines customer service and sales, allowing you to directly impact both the customer experience and your earning potential.
Compensation & Earnings: Base pay starts at $15 per hour with uncapped commissions. Estimated total earnings range from $42,000 to $60,000+ per year.
Schedule: Full-time. Monday–Friday, 10:30 AM – 7:00 PM; approximately every fourth Saturday, 8:30 AM – 5:00 PM, with a day off in the same week. Overtime may be required monthly, with potential for additional overtime. Schedules are provided in advance.
Remote Work Requirements: A dedicated, private workspace is required. High-speed wired internet is required (no Wi-Fi-only or satellite connections). Company-provided equipment is included. Paid training with full attendance is required.
What We’re Looking For: At least 1 year of customer service or call center experience; strong communication and problem-solving skills; ability to navigate multiple systems and handle high call volumes; comfortable identifying sales opportunities while supporting customers; self-motivated and able to work independently.
Why Join Us: Uncapped earning potential; compet
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Compensation & Earnings: Base pay starts at $15 per hour with uncapped commissions. Estimated total earnings range from $42,000 to $60,000+ per year.
Schedule: Full-time. Monday–Friday, 10:30 AM – 7:00 PM; approximately every fourth Saturday, 8:30 AM – 5:00 PM, with a day off in the same week. Overtime may be required monthly, with potential for additional overtime. Schedules are provided in advance.
Remote Work Requirements: A dedicated, private workspace is required. High-speed wired internet is required (no Wi-Fi-only or satellite connections). Company-provided equipment is included. Paid training with full attendance is required.
What We’re Looking For: At least 1 year of customer service or call center experience; strong communication and problem-solving skills; ability to navigate multiple systems and handle high call volumes; comfortable identifying sales opportunities while supporting customers; self-motivated and able to work independently.
Why Join Us: Uncapped earning potential; compet
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Get email alerts when new roles like this are posted.
Based on: Customer Service & Sales Representative
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