Shentel provides High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States, including rural communities. The Shentel family of brands includes Shentel, Glo Fiber, and Shentel Business and Glo Fiber Business. We live and work in the same places as the customers we serve, and we are proud to support our local communities. Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio. Schedule: Full-time. What You’ll Do: As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential. Compensation & Earnings: Base Pay: $15+ per hour; Uncapped Commission; Estimated Total Earnings: $42,000–$60,000+ annually. Schedule Expectations: Monday–Friday: 10:30 AM – 7:00 PM; About every 4th Saturday: 8:30 AM – 5:00 PM, with a day off in the same week; Overtime monthly with potential for additional overtime; Schedules provided in advance. Remote Work Expectations: Dedicated, private workspace required; High-speed wired internet (no Wi-Fi-only or satellite connections); Company-provided equipment; Paid training with full attendance required. What We’re Looking For: 1+ year of customer service or call center experience; Strong communication and problem-solving skills; Ability to navigate multiple systems and handle high call volumes;

Shentel provides High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States, including rural communities. The Shentel family of brands includes Shentel, Glo Fiber, and Shentel Business and Glo Fiber Business. We live and work in the same places as the customers we serve, and we are proud to support our local communities. Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio. Schedule: Full-time. What You’ll Do: As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential. Compensation & Earnings: Base Pay: $15+ per hour; Uncapped Commission; Estimated Total Earnings: $42,000–$60,000+ annually. Schedule Expectations: Monday–Friday: 10:30 AM – 7:00 PM; About every 4th Saturday: 8:30 AM – 5:00 PM, with a day off in the same week; Overtime monthly with potential for additional overtime; Schedules provided in advance. Remote Work Expectations: Dedicated, private workspace required; High-speed wired internet (no Wi-Fi-only or satellite connections); Company-provided equipment; Paid training with full attendance required. What We’re Looking For: 1+ year of customer service or call center experience; Strong communication and problem-solving skills; Ability to navigate multiple systems and handle high call volumes;