What you'll do: Prevent risk and drive growth in top customers through early engagement, delivering value, coordinating with key collaborators, and aligning customers with executives as measured by renewal outcomes. Achieve financial and strategic revenue, bookings and billings targets. Maintain and update a rolling forecast for your territory and communicate renewal risk to internal resources to develop resolution strategies up to Executive Engagement. Own and implement win/win renewal strategies while protecting and enhancing customer trust. Conduct regular business reviews to ensure customers are adopted and deriving value from the product, and that we remain aligned with their objectives. Be accountable for the full adoption strategy, working with partners across the DocuSign ecosystem to deliver success paths. Serve as the primary point of contact on behalf of our customers for escalation concerns. Collaborate with internal resources (Sales, Customer Success, Pricing, Legal, Revenue Operatio

What you'll do: Prevent risk and drive growth in top customers through early engagement, delivering value, coordinating with key collaborators, and aligning customers with executives as measured by renewal outcomes. Achieve financial and strategic revenue, bookings and billings targets. Maintain and update a rolling forecast for your territory and communicate renewal risk to internal resources to develop resolution strategies up to Executive Engagement. Own and implement win/win renewal strategies while protecting and enhancing customer trust. Conduct regular business reviews to ensure customers are adopted and deriving value from the product, and that we remain aligned with their objectives. Be accountable for the full adoption strategy, working with partners across the DocuSign ecosystem to deliver success paths. Serve as the primary point of contact on behalf of our customers for escalation concerns. Collaborate with internal resources (Sales, Customer Success, Pricing, Legal, Revenue Operatio