Major duties - Demonstrate a 100% commitment to providing the best possible guest experience. - Assist the GM in ensuring property associates drive initiatives to increase revenue, reduce costs and improve guest and associate satisfaction. - Assist GM in training associates on brand standards and performance expectations. - Uphold and enforce company standards and policy compliance at the hotel; promote prompt reporting of safety and security issues. - Assist the GM in monitoring in-house guest balances and issuing refund checks. - Assist with monitoring monthly inventory of supplies and equipment; ensure day-to-day purchases are within budget and with approved vendors. - Assist the GM in maximizing revenues and GOP to meet or exceed budgeted EBITDA. - Serve as the first point of contact for guest service issues; resolve issues or escalate as needed. - Embrace the company's service culture and treat guests and associates with professionalism, respect and kindness. - Insti

Major duties - Demonstrate a 100% commitment to providing the best possible guest experience. - Assist the GM in ensuring property associates drive initiatives to increase revenue, reduce costs and improve guest and associate satisfaction. - Assist GM in training associates on brand standards and performance expectations. - Uphold and enforce company standards and policy compliance at the hotel; promote prompt reporting of safety and security issues. - Assist the GM in monitoring in-house guest balances and issuing refund checks. - Assist with monitoring monthly inventory of supplies and equipment; ensure day-to-day purchases are within budget and with approved vendors. - Assist the GM in maximizing revenues and GOP to meet or exceed budgeted EBITDA. - Serve as the first point of contact for guest service issues; resolve issues or escalate as needed. - Embrace the company's service culture and treat guests and associates with professionalism, respect and kindness. - Insti