Leading Edge Connections (LEC) is seeking a motivated and experienced remote Revenue Cycle Management Team Lead to oversee a remote team supporting healthcare insurance follow-up operations for a trusted RCM client. The Team Lead will provide day-to-day leadership, coaching, and operational support to a team of Revenue Cycle Representatives responsible for communicating with insurance payers regarding claim status, payment inquiries, eligibility verification, prior authorizations, and other revenue cycle support functions. The role requires monitoring team performance, ensuring quality standards are met, supporting employee development, and helping the team consistently achieve productivity and client service goals. The ideal candidate has leadership experience in a healthcare call center, revenue cycle, medical billing, or insurance operations environment and is passionate about developing high-performing remote teams.
Leading Edge Connections (LEC) is seeking a motivated and experienced remote Revenue Cycle Management Team Lead to oversee a remote team supporting healthcare insurance follow-up operations for a trusted RCM client. The Team Lead will provide day-to-day leadership, coaching, and operational support to a team of Revenue Cycle Representatives responsible for communicating with insurance payers regarding claim status, payment inquiries, eligibility verification, prior authorizations, and other revenue cycle support functions. The role requires monitoring team performance, ensuring quality standards are met, supporting employee development, and helping the team consistently achieve productivity and client service goals. The ideal candidate has leadership experience in a healthcare call center, revenue cycle, medical billing, or insurance operations environment and is passionate about developing high-performing remote teams.
Key Responsibilities - Lead, coach, and support a remote team of Revenue Cycle Representatives. - Monitor daily productivity, attendance, quality, and key performance metrics. - Conduct regular team meetings and one-on-one coaching sessions to support employee development and performance improvement. - Assist with onboarding, training, and mentoring new team members. - Ensure accurate documentation and adherence to client workflows, quality standards, and established processes. - Answer employee questions and escalate operational or client-related issues when appropriate. - Prepare basic productivity and performance reports for leadership. - Promote a posit
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Key Responsibilities - Lead, coach, and support a remote team of Revenue Cycle Representatives. - Monitor daily productivity, attendance, quality, and key performance metrics. - Conduct regular team meetings and one-on-one coaching sessions to support employee development and performance improvement. - Assist with onboarding, training, and mentoring new team members. - Ensure accurate documentation and adherence to client workflows, quality standards, and established processes. - Answer employee questions and escalate operational or client-related issues when appropriate. - Prepare basic productivity and performance reports for leadership. - Promote a posit
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