Swedbank is seeking a Junior Application Support Engineer in the insurance area to join our team in Tallinn, Estonia. This role offers a one-year full-time traineeship and hybrid work arrangements.

What you'll do: - Investigate and resolve user-reported incidents and service requests - Monitor system alerts and respond to operational events - Troubleshoot production issues and help improve support processes and service quality - Remediate vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes - Organize and execute application production releases - Collaborate with engineering teams to resolve complex issues and broaden your technical skills - Support service improvements and automation initiatives - Document solutions and contribute to knowledge-sharing practices - Learn how our systems and integrations operate in production environments - Attend the traineeship for one year full-time

Swedbank is seeking a Junior Application Support Engineer in the insurance area to join our team in Tallinn, Estonia. This role offers a one-year full-time traineeship and hybrid work arrangements.

What you'll do: - Investigate and resolve user-reported incidents and service requests - Monitor system alerts and respond to operational events - Troubleshoot production issues and help improve support processes and service quality - Remediate vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes - Organize and execute application production releases - Collaborate with engineering teams to resolve complex issues and broaden your technical skills - Support service improvements and automation initiatives - Document solutions and contribute to knowledge-sharing practices - Learn how our systems and integrations operate in production environments - Attend the traineeship for one year full-time