Swedbank is seeking a Junior Application Support Engineer in the insurance area to join our team in Tallinn, Estonia. This role offers a one-year full-time traineeship and hybrid work arrangements.
What you'll do: - Investigate and resolve user-reported incidents and service requests - Monitor system alerts and respond to operational events - Troubleshoot production issues and help improve support processes and service quality - Remediate vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes - Organize and execute application production releases - Collaborate with engineering teams to resolve complex issues and broaden your technical skills - Support service improvements and automation initiatives - Document solutions and contribute to knowledge-sharing practices - Learn how our systems and integrations operate in production environments - Attend the traineeship for one year full-time
Swedbank is seeking a Junior Application Support Engineer in the insurance area to join our team in Tallinn, Estonia. This role offers a one-year full-time traineeship and hybrid work arrangements.
What you'll do: - Investigate and resolve user-reported incidents and service requests - Monitor system alerts and respond to operational events - Troubleshoot production issues and help improve support processes and service quality - Remediate vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes - Organize and execute application production releases - Collaborate with engineering teams to resolve complex issues and broaden your technical skills - Support service improvements and automation initiatives - Document solutions and contribute to knowledge-sharing practices - Learn how our systems and integrations operate in production environments - Attend the traineeship for one year full-time
What is needed: - Basic to intermediate SQL skills and confidence working with data - Ability to analyze production data, write SQL queries, and resolve data-related issues - A proactive and investigative mindset with strong analytical thinking and attention to detail - A team-player attitude and a can-do approach in complex situations - Ownership mindset with a focus on delivering tasks on time and with high quality - Strong collaboration and self-management skills; able to work independently while seeking support when needed - Willingness to learn, take feedback seriously, and continuously grow technical skills - Business-level En
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What is needed: - Basic to intermediate SQL skills and confidence working with data - Ability to analyze production data, write SQL queries, and resolve data-related issues - A proactive and investigative mindset with strong analytical thinking and attention to detail - A team-player attitude and a can-do approach in complex situations - Ownership mindset with a focus on delivering tasks on time and with high quality - Strong collaboration and self-management skills; able to work independently while seeking support when needed - Willingness to learn, take feedback seriously, and continuously grow technical skills - Business-level En
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Based on: Junior Application Support Engineer
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