QXO is a leading distributor and installer of building products serving an $800 billion market. The company is focused on modernizing the building products industry through technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.
What you will do: - Provide an elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering. - Manage the end-to-end order management process: track orders, check stock availability, suggest complementary products, and collect customer feedback. - Serve as the primary point of contact for key customers during issue resolution via calls and emails. - Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining strong relationships with key customers. - Engage with manufacturers to stay informed about products and educate customers. - Make strategic recommendations to drive private label products and digital (Beacon PRO+) penetration. - Resolve day-to-day issues quickly, efficiently, and safely.
QXO is a leading distributor and installer of building products serving an $800 billion market. The company is focused on modernizing the building products industry through technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.
What you will do: - Provide an elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering. - Manage the end-to-end order management process: track orders, check stock availability, suggest complementary products, and collect customer feedback. - Serve as the primary point of contact for key customers during issue resolution via calls and emails. - Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining strong relationships with key customers. - Engage with manufacturers to stay informed about products and educate customers. - Make strategic recommendations to drive private label products and digital (Beacon PRO+) penetration. - Resolve day-to-day issues quickly, efficiently, and safely.
What you will bring: - Minimum 4+ years of relevant sales or customer service experience. - Industry knowledge in residential roofing or commercial roofing materials is a plus. - Diligent organizational habi
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What you will bring: - Minimum 4+ years of relevant sales or customer service experience. - Industry knowledge in residential roofing or commercial roofing materials is a plus. - Diligent organizational habi
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Based on: Key Account Manager
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