Projects: Lead process, system, and technology implementation projects in collaboration with internal departments and the field project team; with manager support, drive cross-functional improvement initiatives.
Reporting: Analyze partner performance from on-site and data perspectives; report to managers; identify risks and develop improvement plans; perform trend analysis to support data-driven decisions and prioritize actions.
Channel/Partner Management: Provide consulting to delivery partners to improve safety, quality, and productivity; drive partner engagement and retention.
People Development/Culture: Support team growth, coach members per company policies, listen to con

Key requirements

Projects: Lead process, system, and technology implementation projects in collaboration with internal departments and the field project team; with manager support, drive cross-functional improvement initiatives.
Reporting: Analyze partner performance from on-site and data perspectives; report to managers; identify risks and develop improvement plans; perform trend analysis to support data-driven decisions and prioritize actions.
Channel/Partner Management: Provide consulting to delivery partners to improve safety, quality, and productivity; drive partner engagement and retention.
People Development/Culture: Support team growth, coach members per company policies, listen to con

Jobs at Amazon

17 active roles from this employer in the JobMatcher catalog.

All company jobs

Jobs at Amazon

17 active roles from this employer in the JobMatcher catalog.

All company jobs

About the role

Senior Channel Team Lead is an on-site leadership role responsible for driving the growth of Amazon's delivery stations within the Last Mile network (AMZL). Based in Mulhouse, France, you will work closely with delivery partners to lead operational management, continuous quality improvement, and complex problem solving to enhance customer experience and partner success. We welcome candidates with no logistics or operations background, as training and on-the-job learning will be provided to build the necessary skills gradually.

Responsibilities

Operations: Oversee multiple delivery stations (3–4 sites) to achieve annual targets for safety, quality, and productivity; plan, execute, and monitor improvement activities; address daily operational challenges (demand fluctuations, system issues) in compliance with Amazon policies; communicate analyses and strategic decisions to managers as needed.
Projects: Lead process, system, and technology implementation projects in collaboration with internal departments and the field project team; with manager support, drive cross-functional improvement initiatives.
Reporting: Analyze partner performance from on-site and data perspectives; report to managers; identify risks and develop improvement plans; perform trend analysis to support data-driven decisions and prioritize actions.
Channel/Partner Management: Provide consulting to delivery partners to improve safety, quality, and productivity; drive partner engagement and retention.
People Development/Culture: Support team growth, coach members per company policies, listen to con

About the role

Senior Channel Team Lead is an on-site leadership role responsible for driving the growth of Amazon's delivery stations within the Last Mile network (AMZL). Based in Mulhouse, France, you will work closely with delivery partners to lead operational management, continuous quality improvement, and complex problem solving to enhance customer experience and partner success. We welcome candidates with no logistics or operations background, as training and on-the-job learning will be provided to build the necessary skills gradually.

Responsibilities

Operations: Oversee multiple delivery stations (3–4 sites) to achieve annual targets for safety, quality, and productivity; plan, execute, and monitor improvement activities; address daily operational challenges (demand fluctuations, system issues) in compliance with Amazon policies; communicate analyses and strategic decisions to managers as needed.
Projects: Lead process, system, and technology implementation projects in collaboration with internal departments and the field project team; with manager support, drive cross-functional improvement initiatives.
Reporting: Analyze partner performance from on-site and data perspectives; report to managers; identify risks and develop improvement plans; perform trend analysis to support data-driven decisions and prioritize actions.
Channel/Partner Management: Provide consulting to delivery partners to improve safety, quality, and productivity; drive partner engagement and retention.
People Development/Culture: Support team growth, coach members per company policies, listen to con

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