Operations Analytics Manager

Two Chairs

RemotePosted July 31, 2026

About the role

Two Chairs is seeking an Operations Analytics Manager to drive data-informed decision-making for its established therapy business and rapidly expanding psychiatry service line. The Supply & Demand (S&D) team directly influences margin and revenue decisions, and this role provides the modeling and analytical horsepower necessary to navigate complex operational variables. You will build the initial Psychiatry S&D model, integrate it into the core data infrastructure, and maintain it as the company launches into new markets. You will collaborate with Growth, Finance, Data Science, Clinical Recruiting, and Clinical Operations to establish capacity metrics that guide hiring velocity, resource allocation, and cross-licensing strategies.

Operations Analytics Manager

Two Chairs

RemotePosted July 31, 2026

About the role

Two Chairs is seeking an Operations Analytics Manager to drive data-informed decision-making for its established therapy business and rapidly expanding psychiatry service line. The Supply & Demand (S&D) team directly influences margin and revenue decisions, and this role provides the modeling and analytical horsepower necessary to navigate complex operational variables. You will build the initial Psychiatry S&D model, integrate it into the core data infrastructure, and maintain it as the company launches into new markets. You will collaborate with Growth, Finance, Data Science, Clinical Recruiting, and Clinical Operations to establish capacity metrics that guide hiring velocity, resource allocation, and cross-licensing strategies.

Core Areas of Responsibility - Model Building & Supply Strategy (40%): Build, maintain, and refine end-to-end S&D forecasting models across current and upcoming launches (state, payer, channel). Incorporate complex business variables into supply and demand models (e.g., variable session frequencies, clinician ramp times, cross-licensing constraints). Evaluate unit economics and recommend operational levers to ensure business strategy aligns directly with revenue, margin, and clinician utilization targets. - Data Infrastructure & Operational Analytics (35%): Partner with Data Science and Data Engineering to co-create models and transition standalone new models into our core data infrastructure. Define, govern, and track standardized operational metrics, including capacity, clinician utilization rates, hiring targets, and client time-to-care metric

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Core Areas of Responsibility - Model Building & Supply Strategy (40%): Build, maintain, and refine end-to-end S&D forecasting models across current and upcoming launches (state, payer, channel). Incorporate complex business variables into supply and demand models (e.g., variable session frequencies, clinician ramp times, cross-licensing constraints). Evaluate unit economics and recommend operational levers to ensure business strategy aligns directly with revenue, margin, and clinician utilization targets. - Data Infrastructure & Operational Analytics (35%): Partner with Data Science and Data Engineering to co-create models and transition standalone new models into our core data infrastructure. Define, govern, and track standardized operational metrics, including capacity, clinician utilization rates, hiring targets, and client time-to-care metric