Soft Innovation Ltd is seeking a Junior Business Analyst for a role based in Chicago, United States. This entry-level opportunity provides exposure to the agentic AI and orchestration market as you develop your analytical, communication, and delivery skills in a collaborative, fast-paced setting. You will support the delivery of client engagements by understanding business needs, mapping and modeling processes, and evaluating technology choices, including agentic AI capabilities. The ideal candidate is a recent graduate or has up to two years of experience and is eager to learn and build a long-term career in Business Analysis.

Key responsibilities: - Support senior Business Analysts with gathering and documenting business requirements through meetings and workshops. - Produce and maintain project documentation, including Business Requirements, User Manuals, Process Maps, and training materials. - Assist with business process mapping to ensure new system developments align with operational workflows. - Assist with project administration by tracking milestones, updating project documentation, and preparing progress reports for stakeholders.

Qualifications: - Strong analytical and problem-solving skills with the ability to think logically. - Excellent written and verbal communication skills. - Great attention to detail with the ability to spot inconsistencies within data and documentation. - Proactive attitude with a willingness to learn from experienced colleagues while confidently managing your own workload. - Good working knowledge of Microsoft 365, particularly Excel; e

Soft Innovation Ltd is seeking a Junior Business Analyst for a role based in Chicago, United States. This entry-level opportunity provides exposure to the agentic AI and orchestration market as you develop your analytical, communication, and delivery skills in a collaborative, fast-paced setting. You will support the delivery of client engagements by understanding business needs, mapping and modeling processes, and evaluating technology choices, including agentic AI capabilities. The ideal candidate is a recent graduate or has up to two years of experience and is eager to learn and build a long-term career in Business Analysis.

Key responsibilities: - Support senior Business Analysts with gathering and documenting business requirements through meetings and workshops. - Produce and maintain project documentation, including Business Requirements, User Manuals, Process Maps, and training materials. - Assist with business process mapping to ensure new system developments align with operational workflows. - Assist with project administration by tracking milestones, updating project documentation, and preparing progress reports for stakeholders.

Qualifications: - Strong analytical and problem-solving skills with the ability to think logically. - Excellent written and verbal communication skills. - Great attention to detail with the ability to spot inconsistencies within data and documentation. - Proactive attitude with a willingness to learn from experienced colleagues while confidently managing your own workload. - Good working knowledge of Microsoft 365, particularly Excel; e