Charm Security is looking for a Forward Deployed AI Engineer to help leading financial institutions deploy the next generation of AI agents for fraud prevention and cybercrime resolution. As a Forward Deployed AI Engineer, you will work directly with customers to understand how fraud teams operate, configure and tailor AI agents to their environment, solve complex operational challenges, and continuously improve deployments based on real-world usage. You will operate at the intersection of engineering, AI, customer success, and fraud operations, delivering purpose-built solutions for each institution. This role is ideal for problem-solvers who enjoy working directly with customers and helping shape how AI transforms fraud and scam prevention in financial institutions. You will spend time on customer sites, becoming a trusted technical partner throughout their fraud AI transformation journey.
Charm Security is looking for a Forward Deployed AI Engineer to help leading financial institutions deploy the next generation of AI agents for fraud prevention and cybercrime resolution. As a Forward Deployed AI Engineer, you will work directly with customers to understand how fraud teams operate, configure and tailor AI agents to their environment, solve complex operational challenges, and continuously improve deployments based on real-world usage. You will operate at the intersection of engineering, AI, customer success, and fraud operations, delivering purpose-built solutions for each institution. This role is ideal for problem-solvers who enjoy working directly with customers and helping shape how AI transforms fraud and scam prevention in financial institutions. You will spend time on customer sites, becoming a trusted technical partner throughout their fraud AI transformation journey.
Responsibilities - Work directly with fraud investigators, analysts, contact center teams, and executives to understand workflows and operational challenges. - Configure, customize, and optimize Charm Security's AI agents to match each customer's fraud operations, policies, and processes. - Build integrations with customer systems, data sources, and enterprise applications. - Rapidly prototype creative solutions for customer-specific requirements. - Analyze production usage, identify opportunities for improvement, and continuously evolve customer deployments. - Partner closely with Product and Engineering to translate customer needs into new capabilities. - Act as a trusted technical a
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Responsibilities - Work directly with fraud investigators, analysts, contact center teams, and executives to understand workflows and operational challenges. - Configure, customize, and optimize Charm Security's AI agents to match each customer's fraud operations, policies, and processes. - Build integrations with customer systems, data sources, and enterprise applications. - Rapidly prototype creative solutions for customer-specific requirements. - Analyze production usage, identify opportunities for improvement, and continuously evolve customer deployments. - Partner closely with Product and Engineering to translate customer needs into new capabilities. - Act as a trusted technical a
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Based on: Forward Deployed AI Engineer
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