Virtual Vaults is the Benelux market leader in Virtual Data Rooms and is rapidly growing across Europe. Our software is used by corporate finance advisors, private equity firms, law firms, investors, and real estate professionals. We support organizations during complex transactions where security, speed, and collaboration are crucial.

As a Customer Success Onboarding Consultant, you bridge sales and long-term customer success. After a client selects Virtual Vaults, you ensure a successful onboarding, quick adoption, and maximum client value. This is not a traditional support role; it combines client contact, consulting, technology, and project management. For ambitious professionals who want to grow within Customer Success, this position provides an excellent foundation for advancing to more strategic client responsibilities.

Your impact: You help customers succeed in starting the platform, adopting it, and realizing maximum value. You guide deal teams and ensure customers are well-prepared for their deal trajectories.

What you will do: - Contribute to an excellent customer experience - Guide new customers through onboarding - Help deal teams configure their workspace within our platform - Identify opportunities and risks to streamline the deal process - Train and support users in using the platform - Advise customers on best practices within Virtual Data Rooms and Workspaces - Promote platform adoption - Analyze customer inquiries and translate them into practical solutions - Collaborate with Sales, Product, and Development

Who you are: - At least 2 years of relevant

Virtual Vaults is the Benelux market leader in Virtual Data Rooms and is rapidly growing across Europe. Our software is used by corporate finance advisors, private equity firms, law firms, investors, and real estate professionals. We support organizations during complex transactions where security, speed, and collaboration are crucial.

As a Customer Success Onboarding Consultant, you bridge sales and long-term customer success. After a client selects Virtual Vaults, you ensure a successful onboarding, quick adoption, and maximum client value. This is not a traditional support role; it combines client contact, consulting, technology, and project management. For ambitious professionals who want to grow within Customer Success, this position provides an excellent foundation for advancing to more strategic client responsibilities.

Your impact: You help customers succeed in starting the platform, adopting it, and realizing maximum value. You guide deal teams and ensure customers are well-prepared for their deal trajectories.

What you will do: - Contribute to an excellent customer experience - Guide new customers through onboarding - Help deal teams configure their workspace within our platform - Identify opportunities and risks to streamline the deal process - Train and support users in using the platform - Advise customers on best practices within Virtual Data Rooms and Workspaces - Promote platform adoption - Analyze customer inquiries and translate them into practical solutions - Collaborate with Sales, Product, and Development

Who you are: - At least 2 years of relevant