1mind is building the next generation of revenue teams and creating Autonomous Customer Experience. We are seeking a full-cycle Customer Success Manager to own customer outcomes at 1mind from onboarding through renewal and expansion. You will partner closely with customers and internal teams to ensure Superhumans deliver measurable value aligned with each customer's go-to-market goals. You will be accountable for customer outcomes, guide customers through launch, measure impact, and act as a long-term strategic advisor as use cases scale across teams and workflows. You are a force multiplier - turning customer success metrics into repeatable deployments and turning learnings into playbooks that scale across accounts. Responsibilities include owning a portfolio of customers from onboarding through renewal and growth with accountability for outcomes, driving adoption through onboarding and ongoing engagement, partnering with customers to define success criteria, serving as a strategic advisor to stakeholders across revenue, marketing, and operations, leading renewals and identifying expansion opportunities, maintaining visibility into customer health, sharing insights to influence product direction, and acting with a bias to action in ambiguous situations. Requirements: 5+ years in Customer Success, Account Management, Implementation, or similar B2B SaaS roles; a proven track record managing multi-stakeholder relationships end-to-end; experience with enterprise B2B customers and GTM-focused use cases preferred; familiarity with marketing automation, orchestration, or attribut

1mind is building the next generation of revenue teams and creating Autonomous Customer Experience. We are seeking a full-cycle Customer Success Manager to own customer outcomes at 1mind from onboarding through renewal and expansion. You will partner closely with customers and internal teams to ensure Superhumans deliver measurable value aligned with each customer's go-to-market goals. You will be accountable for customer outcomes, guide customers through launch, measure impact, and act as a long-term strategic advisor as use cases scale across teams and workflows. You are a force multiplier - turning customer success metrics into repeatable deployments and turning learnings into playbooks that scale across accounts. Responsibilities include owning a portfolio of customers from onboarding through renewal and growth with accountability for outcomes, driving adoption through onboarding and ongoing engagement, partnering with customers to define success criteria, serving as a strategic advisor to stakeholders across revenue, marketing, and operations, leading renewals and identifying expansion opportunities, maintaining visibility into customer health, sharing insights to influence product direction, and acting with a bias to action in ambiguous situations. Requirements: 5+ years in Customer Success, Account Management, Implementation, or similar B2B SaaS roles; a proven track record managing multi-stakeholder relationships end-to-end; experience with enterprise B2B customers and GTM-focused use cases preferred; familiarity with marketing automation, orchestration, or attribut