Customer Success Manager (Individual Contributor) based in Italy, this role is offered through a partner company that manages applications and next steps. The role focuses on guiding customers through complex product journeys while building strong, long-term relationships in a global remote environment. You will act as a trusted advisor, helping clients navigate custom product development from onboarding through delivery and future growth opportunities. You will work closely with internal teams and external partners to ensure smooth project execution, resolve challenges, and improve overall customer experience. The position combines customer success expertise, project coordination, commercial awareness, and a proactive problem-solving mindset. You will manage a diverse portfolio of clients while identifying opportunities to increase satisfaction, retention, and business growth. This is an ideal opportunity for an autonomous customer-focused professional who enjoys ownership, collaboration, and making a measurable impact in a fast-growing environment.

Customer Success Manager (Individual Contributor) based in Italy, this role is offered through a partner company that manages applications and next steps. The role focuses on guiding customers through complex product journeys while building strong, long-term relationships in a global remote environment. You will act as a trusted advisor, helping clients navigate custom product development from onboarding through delivery and future growth opportunities. You will work closely with internal teams and external partners to ensure smooth project execution, resolve challenges, and improve overall customer experience. The position combines customer success expertise, project coordination, commercial awareness, and a proactive problem-solving mindset. You will manage a diverse portfolio of clients while identifying opportunities to increase satisfaction, retention, and business growth. This is an ideal opportunity for an autonomous customer-focused professional who enjoys ownership, collaboration, and making a measurable impact in a fast-growing environment.