Virtual Vaults is a market leader in Virtual Data Rooms in the Benelux region and is expanding across Europe. Based in Rotterdam, the Netherlands, our software is used by corporate finance advisers, private equity firms, law firms, investors, and real estate professionals. We support organizations during complex transactions where security, speed, and collaboration are crucial, and you will work with professionals involved in multi-million deals and strategic transactions.

Your role: As a Customer Success Implementation Consultant, you bridge sales and long-term customer success. After a client chooses Virtual Vaults, you ensure a successful onboarding, rapid adoption, and maximum customer value. This is not a traditional support role but a complex blend of client contact, consultancy, technology, and project management. For ambitious professionals seeking growth within Customer Success, this role provides an excellent foundation for a career with increasing strategic client responsibility.

What you will do: - Actively contribute to an excellent customer experience - Guide new customers through onboarding - Help deal teams configure their environment within our platform - Identify opportunities and risks to keep the deal process efficient - Train users and support them in using the platform - Advise customers on best practices within Virtual Data Rooms and Workspaces - Drive platform adoption - Analyze customer questions and translate into practical solutions - Collaborate with Sales, Product, and Development

Who you are: - At least 2 years of relevant ex

Virtual Vaults is a market leader in Virtual Data Rooms in the Benelux region and is expanding across Europe. Based in Rotterdam, the Netherlands, our software is used by corporate finance advisers, private equity firms, law firms, investors, and real estate professionals. We support organizations during complex transactions where security, speed, and collaboration are crucial, and you will work with professionals involved in multi-million deals and strategic transactions.

Your role: As a Customer Success Implementation Consultant, you bridge sales and long-term customer success. After a client chooses Virtual Vaults, you ensure a successful onboarding, rapid adoption, and maximum customer value. This is not a traditional support role but a complex blend of client contact, consultancy, technology, and project management. For ambitious professionals seeking growth within Customer Success, this role provides an excellent foundation for a career with increasing strategic client responsibility.

What you will do: - Actively contribute to an excellent customer experience - Guide new customers through onboarding - Help deal teams configure their environment within our platform - Identify opportunities and risks to keep the deal process efficient - Train users and support them in using the platform - Advise customers on best practices within Virtual Data Rooms and Workspaces - Drive platform adoption - Analyze customer questions and translate into practical solutions - Collaborate with Sales, Product, and Development

Who you are: - At least 2 years of relevant ex