Daikin Comfort Technologies Distribution, Inc. is seeking a professional Customer Service Representative / Inside Sales Representative (Level 1) for our Earth City, Missouri branch. The CSR sells HVAC products and services to prospective and established customers, handling needs via in-person visits, phone, and email. The role requires knowledge of company policies, procedures, products, and services, and involves collaborating with the Branch Manager or Regional Manager to drive territory coverage and maintain dealer relationships. Responsibilities include outbound calls to support new business and account maintenance, processing orders, coordinating with manufacturing, distribution, and vendors to ensure timely delivery, and providing accurate product and technical information. The CSR will recommend alternatives based on cost or specifications, monitor shipment dates to ensure on-time delivery, assist with warranties and returns, resolve issues to ensure customer satisfaction, maintain records and prepare sales activity reports, and expand HVAC product knowledge. The position emphasizes excellent customer service, high attention to detail, and the ability to work with management and peers to deliver high-quality service. Requirements include 1–3 years of progressive sales experience and a High School diploma or GED (some college preferred). The role is a full-time, on-site position and an equal opportunity employer; the company complies with all applicable laws and regulations regarding individuals with disabilities.
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Daikin Comfort Technologies Distribution, Inc. is seeking a professional Customer Service Representative / Inside Sales Representative (Level 1) for our Earth City, Missouri branch. The CSR sells HVAC products and services to prospective and established customers, handling needs via in-person visits, phone, and email. The role requires knowledge of company policies, procedures, products, and services, and involves collaborating with the Branch Manager or Regional Manager to drive territory coverage and maintain dealer relationships. Responsibilities include outbound calls to support new business and account maintenance, processing orders, coordinating with manufacturing, distribution, and vendors to ensure timely delivery, and providing accurate product and technical information. The CSR will recommend alternatives based on cost or specifications, monitor shipment dates to ensure on-time delivery, assist with warranties and returns, resolve issues to ensure customer satisfaction, maintain records and prepare sales activity reports, and expand HVAC product knowledge. The position emphasizes excellent customer service, high attention to detail, and the ability to work with management and peers to deliver high-quality service. Requirements include 1–3 years of progressive sales experience and a High School diploma or GED (some college preferred). The role is a full-time, on-site position and an equal opportunity employer; the company complies with all applicable laws and regulations regarding individuals with disabilities.
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Based on: Customer Service Representative - Inside Sales (Level 1)
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3 active roles from this employer in the JobMatcher catalog.
3 active roles from this employer in the JobMatcher catalog.
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