Overview: We are seeking a Customer Support Specialist to join our team in Bellingham. The role focuses on delivering exceptional customer service to prospective residents and current tenants, guiding tours, and supporting leasing and marketing activities.

Responsibilities

Qualifications: Education: Work Details: This is an on-site role based in Bellingham, Washington.

Meet and exceed weekly leasing goals.
Provide excellent customer service to internal and external customers through customer-centric programs.
Present the community and its amenities, model units, and available floorplans to prospects.
Assist in marketing the community through outreach activities and keep online and print advertisements up to date.
Manage the lifecycle of leads from first contact through move-in and renewal.
Ensure strong curb appeal by merchandising apartments to attract prospective residents.
Conduct market surveys by identifying and contacting competitors regularly.
Adhere to Fair Housing laws.
Complete tasks and projects as directed by supervisors.
Polished presentation and proven sales skills.
Problem solving and conflict resolution skills.
Ability to multi-task.
Strong verbal and written communication.
Team player.
Intermediate computer skills.
High school diploma, GED, or equivalent.
Part-time, on-site in Bellingham, WA.
Some weekend work may be required.

About the role

Position: Customer Support Specialist Job Type: Part-time

Overview: We are seeking a Customer Support Specialist to join our team in Bellingham. The role focuses on delivering exceptional customer service to prospective residents and current tenants, guiding tours, and supporting leasing and marketing activities.

Responsibilities

Qualifications: Education: Work Details: This is an on-site role based in Bellingham, Washington.

Meet and exceed weekly leasing goals.
Provide excellent customer service to internal and external customers through customer-centric programs.
Present the community and its amenities, model units, and available floorplans to prospects.
Assist in marketing the community through outreach activities and keep online and print advertisements up to date.
Manage the lifecycle of leads from first contact through move-in and renewal.
Ensure strong curb appeal by merchandising apartments to attract prospective residents.
Conduct market surveys by identifying and contacting competitors regularly.
Adhere to Fair Housing laws.
Complete tasks and projects as directed by supervisors.
Polished presentation and proven sales skills.
Problem solving and conflict resolution skills.
Ability to multi-task.
Strong verbal and written communication.
Team player.
Intermediate computer skills.
High school diploma, GED, or equivalent.
Part-time, on-site in Bellingham, WA.
Some weekend work may be required.