Member Experience Lead (MEL) at VASA Fitness in South Jordan, Utah, is responsible for supporting the General Manager and developing a high-performing Member Experience team. The MEL leads by example, coaches the Member Experience Specialists, and ensures a welcoming, brand-aligned guest-to-member journey that delivers a world-class experience for members and guests. Key responsibilities include: Recruiting, hiring, and training MES team members; maintaining the UPLIFT culture across the club; leading by example and ensuring communications reflect VASA's values; promoting REVIVE sales in-club (snack, drink, gear, and apparel shop); maintaining club condition: equipment functioning, facilities clean, staff friendly and helpful; forecasting staffing needs, interviewing and hiring, scheduling training; providing in-the-moment coaching and feedback; delegating tasks to maximize efficiency; coaching MES on converting guests to members and supporting GM in sales plans. Leadership and coaching include: communicating, leading by example, motivating the team to embody brand values; prioritizing tasks to achieve club goals; building trust and relationships; providing succession planning input. Qualifications include: High School Diploma or GED; Bachelor's degree preferred; 3+ years customer service in retail/restaurant or in-person service; 3+ years leading operational teams; strong verbal and written communication; ability to build relationships; personal interest in health, wellness, fitness, nutrition; CPR certification within the first 30 days; ability to pass background check. W

Member Experience Lead (MEL) at VASA Fitness in South Jordan, Utah, is responsible for supporting the General Manager and developing a high-performing Member Experience team. The MEL leads by example, coaches the Member Experience Specialists, and ensures a welcoming, brand-aligned guest-to-member journey that delivers a world-class experience for members and guests. Key responsibilities include: Recruiting, hiring, and training MES team members; maintaining the UPLIFT culture across the club; leading by example and ensuring communications reflect VASA's values; promoting REVIVE sales in-club (snack, drink, gear, and apparel shop); maintaining club condition: equipment functioning, facilities clean, staff friendly and helpful; forecasting staffing needs, interviewing and hiring, scheduling training; providing in-the-moment coaching and feedback; delegating tasks to maximize efficiency; coaching MES on converting guests to members and supporting GM in sales plans. Leadership and coaching include: communicating, leading by example, motivating the team to embody brand values; prioritizing tasks to achieve club goals; building trust and relationships; providing succession planning input. Qualifications include: High School Diploma or GED; Bachelor's degree preferred; 3+ years customer service in retail/restaurant or in-person service; 3+ years leading operational teams; strong verbal and written communication; ability to build relationships; personal interest in health, wellness, fitness, nutrition; CPR certification within the first 30 days; ability to pass background check. W