Warby Parker is seeking a service-oriented Sales Manager to lead a team of Retail Advisors at the Oak Brook, Illinois store, delivering outstanding glasses-shopping experiences. As a Sales Manager, you will engage with customers, contribute to process ideation and improvement, and participate in various special projects, directly impacting the company’s success while learning from senior store leaders. Responsibilities include: communicating Warby Parker's values and brand philosophy to customers; owning troubleshooting for the point-of-sale system; overseeing store inventory management; developing new processes to improve service and optimize the shopping experience; managing daily zoning schedules; opening and closing the store; leading meetings at the start and end of shifts, plus roundtables and other sessions; directing a team of 8–10 team members; assisting with biannual performance reviews with the Store Leader and Associate Store Leader; supporting onboarding and ongoing training; fostering an inclusive, service-minded culture. Requirements include: retail experience with at least 1 year in a management position; exceptional interpersonal skills; managerial experience in sales or operations at a complex, customer-focused retailer; a self-starter with entrepreneurial spirit; eagerness to learn; upbeat and empathetic; ability to maintain energy and performance during long hours; not being on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE). Compensation and benefits: Warby Parker offers a comprehensive compensation package including base

Warby Parker is seeking a service-oriented Sales Manager to lead a team of Retail Advisors at the Oak Brook, Illinois store, delivering outstanding glasses-shopping experiences. As a Sales Manager, you will engage with customers, contribute to process ideation and improvement, and participate in various special projects, directly impacting the company’s success while learning from senior store leaders. Responsibilities include: communicating Warby Parker's values and brand philosophy to customers; owning troubleshooting for the point-of-sale system; overseeing store inventory management; developing new processes to improve service and optimize the shopping experience; managing daily zoning schedules; opening and closing the store; leading meetings at the start and end of shifts, plus roundtables and other sessions; directing a team of 8–10 team members; assisting with biannual performance reviews with the Store Leader and Associate Store Leader; supporting onboarding and ongoing training; fostering an inclusive, service-minded culture. Requirements include: retail experience with at least 1 year in a management position; exceptional interpersonal skills; managerial experience in sales or operations at a complex, customer-focused retailer; a self-starter with entrepreneurial spirit; eagerness to learn; upbeat and empathetic; ability to maintain energy and performance during long hours; not being on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE). Compensation and benefits: Warby Parker offers a comprehensive compensation package including base