MacArthur Co., a 100% employee-owned building materials distributor, invites applications for an Inside Sales position in Marion, Iowa. Since 1913, MacArthur has grown from a small pipe insulation manufacturer to a national distributor, with employees owning a piece of the company through a substantial stock ownership program.

As an Inside Sales representative, you will act as the liaison between our outside sales team and customers, focusing on building relationships, understanding our products and culture, and ensuring orders are processed accurately. The ideal candidate will thrive in a fast-paced environment where results are shared and delegated when appropriate.

Responsibilities

Job Requirements:

Support the daily sales operations of a building materials distribution center
Work with customers and co-workers to build solid relationships based on trust and competence
Diagnose problems and provide proven solutions
Follow up carefully and cheerfully with customers to preserve relationships
Support outside sales team members
Directly work with long-term customers daily
Finalize and oversee the fulfillment of customer orders
Operate within your area of expertise to ensure high-quality, by-the-book results
Handle detailed work quickly and accurately
Support a fast-paced environment with multiple projects concurrently
A few years of inside sales and customer service experience
Roofing, mechanical, industrial, HVAC, and siding product knowledge preferred
Experience in the construction industry is helpful
Proficiency with Microsoft Office Suite

About the role

MacArthur Co., a 100% employee-owned building materials distributor, invites applications for an Inside Sales position in Marion, Iowa. Since 1913, MacArthur has grown from a small pipe insulation manufacturer to a national distributor, with employees owning a piece of the company through a substantial stock ownership program.

As an Inside Sales representative, you will act as the liaison between our outside sales team and customers, focusing on building relationships, understanding our products and culture, and ensuring orders are processed accurately. The ideal candidate will thrive in a fast-paced environment where results are shared and delegated when appropriate.

Responsibilities

Job Requirements:

Support the daily sales operations of a building materials distribution center
Work with customers and co-workers to build solid relationships based on trust and competence
Diagnose problems and provide proven solutions
Follow up carefully and cheerfully with customers to preserve relationships
Support outside sales team members
Directly work with long-term customers daily
Finalize and oversee the fulfillment of customer orders
Operate within your area of expertise to ensure high-quality, by-the-book results
Handle detailed work quickly and accurately
Support a fast-paced environment with multiple projects concurrently
A few years of inside sales and customer service experience
Roofing, mechanical, industrial, HVAC, and siding product knowledge preferred
Experience in the construction industry is helpful
Proficiency with Microsoft Office Suite

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