JPMorganChase is seeking a Software Engineer III for the Infrastructure Platforms Digital Workflows team to deliver end-to-end ServiceNow capabilities that support critical client services. The successful candidate will design, build, test, and operate secure, resilient ServiceNow solutions, while mentoring peers and improving team delivery practices. Responsibilities include: design scalable ServiceNow solutions aligned to enterprise frameworks, engineering standards, and platform best practices; develop high-quality, maintainable solutions using ServiceNow patterns (JavaScript; Angular/AngularJS where applicable); build modular, reusable components with upgrade-safe patterns and maintainability; create and maintain automated tests and perform manual validation to support reliable releases; deliver iterative enhancements using agile methods, balancing speed with operational excellence; partner with product and business analysis to refine requirements, define scope, and contribute to estimates and delivery plans; integrate ServiceNow with upstream and downstream systems using APIs, events, and scalable data patterns; troubleshoot complex issues, perform root-cause analysis, and implement durable fixes; contribute to operational readiness (runbooks, monitoring considerations, release checklists) to improve service reliability; leverage enterprise‑authorized AI‑assisted development tools to accelerate delivery while validating outputs via review, testing, and secure coding standards; mentor engineers through code reviews and pairing; strengthen team agile practices and engine

JPMorganChase is seeking a Software Engineer III for the Infrastructure Platforms Digital Workflows team to deliver end-to-end ServiceNow capabilities that support critical client services. The successful candidate will design, build, test, and operate secure, resilient ServiceNow solutions, while mentoring peers and improving team delivery practices. Responsibilities include: design scalable ServiceNow solutions aligned to enterprise frameworks, engineering standards, and platform best practices; develop high-quality, maintainable solutions using ServiceNow patterns (JavaScript; Angular/AngularJS where applicable); build modular, reusable components with upgrade-safe patterns and maintainability; create and maintain automated tests and perform manual validation to support reliable releases; deliver iterative enhancements using agile methods, balancing speed with operational excellence; partner with product and business analysis to refine requirements, define scope, and contribute to estimates and delivery plans; integrate ServiceNow with upstream and downstream systems using APIs, events, and scalable data patterns; troubleshoot complex issues, perform root-cause analysis, and implement durable fixes; contribute to operational readiness (runbooks, monitoring considerations, release checklists) to improve service reliability; leverage enterprise‑authorized AI‑assisted development tools to accelerate delivery while validating outputs via review, testing, and secure coding standards; mentor engineers through code reviews and pairing; strengthen team agile practices and engine