TOPdesk, an international software company specializing in service management with over 800 employees across 8 countries and 5,000 customers worldwide, is looking for a UX Designer for our office in Delft, Netherlands (on-site). As a UX Designer, you will join a multidisciplinary product development team, collaborating with Product Managers, Engineers, and other Designers, and you will work on AI-powered features to build the next generation of ITSM platforms. You will report to a UX Manager and interact with the Design System team and other stakeholders. Responsibilities include rapid prototyping and refinement of AI-powered concepts within our product (for example the creation and governance of agents); ownership of the entire design process from discovery to delivery; identifying research needs and translating insights into intuitive, accessible, and inclusive user experiences; creating wireframes, mockups, user flows, and prototypes using appropriate tools; facilitating collaborative ideation and problem solving with teammates and stakeholders; ensuring consistency and efficiency through the design system, including proposing improvements or new components when needed; validating and refining designs through feedback, usability testing, and data analysis; delivering clear communication and comprehensive handover documentation for seamless developer implementation; close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes; contribution to raising UX maturity and improving design processes acro

TOPdesk, an international software company specializing in service management with over 800 employees across 8 countries and 5,000 customers worldwide, is looking for a UX Designer for our office in Delft, Netherlands (on-site). As a UX Designer, you will join a multidisciplinary product development team, collaborating with Product Managers, Engineers, and other Designers, and you will work on AI-powered features to build the next generation of ITSM platforms. You will report to a UX Manager and interact with the Design System team and other stakeholders. Responsibilities include rapid prototyping and refinement of AI-powered concepts within our product (for example the creation and governance of agents); ownership of the entire design process from discovery to delivery; identifying research needs and translating insights into intuitive, accessible, and inclusive user experiences; creating wireframes, mockups, user flows, and prototypes using appropriate tools; facilitating collaborative ideation and problem solving with teammates and stakeholders; ensuring consistency and efficiency through the design system, including proposing improvements or new components when needed; validating and refining designs through feedback, usability testing, and data analysis; delivering clear communication and comprehensive handover documentation for seamless developer implementation; close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes; contribution to raising UX maturity and improving design processes acro