Brentwood, Tennessee, United States — Corpay is seeking an Account Manager to support day-to-day client needs as a trusted advisor and primary point of contact for customers. This role reports to the Senior Account Manager and collaborates with Sales, Credit, Risk/Card Services, Card Management, IT Support, and other internal teams to deliver an easy, reliable customer experience and drive client loyalty.

What you’ll do: - Serve as the main contact for clients via phone, chat, email, and other channels, delivering timely, professional, and reliable service. - Build and maintain client loyalty by delivering an easy and consistent customer experience. - Proactively address and resolve customer issues with a focus on one-call resolution when possible. - Own customer concerns to ensure timely and effective resolution. - Proactively contact clients at risk of service disruption and resolve issues before disruptions occur. - Act as a trusted advisor, helping customers activate, implement, and effectively use Corpay products and services. - Recommend best practices and product usage strategies to maximize value. - Provide customer training by phone or web to support product implementation. - Research and resolve inquiries related to invoices, cash applications, credits, write-offs, and other credit-related matters. - Adjust account setup and product usage as needed to optimize the client experience and value. - Coordinate with internal departments such as Credit, Risk/Card Services, Card Management, and IT Support to serve as a single point of contact. - Identify patterns or tren

Brentwood, Tennessee, United States — Corpay is seeking an Account Manager to support day-to-day client needs as a trusted advisor and primary point of contact for customers. This role reports to the Senior Account Manager and collaborates with Sales, Credit, Risk/Card Services, Card Management, IT Support, and other internal teams to deliver an easy, reliable customer experience and drive client loyalty.

What you’ll do: - Serve as the main contact for clients via phone, chat, email, and other channels, delivering timely, professional, and reliable service. - Build and maintain client loyalty by delivering an easy and consistent customer experience. - Proactively address and resolve customer issues with a focus on one-call resolution when possible. - Own customer concerns to ensure timely and effective resolution. - Proactively contact clients at risk of service disruption and resolve issues before disruptions occur. - Act as a trusted advisor, helping customers activate, implement, and effectively use Corpay products and services. - Recommend best practices and product usage strategies to maximize value. - Provide customer training by phone or web to support product implementation. - Research and resolve inquiries related to invoices, cash applications, credits, write-offs, and other credit-related matters. - Adjust account setup and product usage as needed to optimize the client experience and value. - Coordinate with internal departments such as Credit, Risk/Card Services, Card Management, and IT Support to serve as a single point of contact. - Identify patterns or tren