Field Account Manager

UnitedHealthcare

HybridPosted July 29, 2026

About the role

Hybrid Field Account Manager role based in Plantation, Florida, United States. The Field Account Manager is the field-based Client Relationship Manager responsible for proactive and strategic engagement with employer groups to deepen relationships, educate customers on benefit plans and UnitedHealthcare tools, and communicate administrative or plan-related changes. The role includes conducting open enrollment meetings, wellness fairs, and lunch-and-learn sessions, and coordinating coverage with other offices or vendors when needed. The position reports to the local field market leader. If you are located within commuting distance to the Plantation office, you will have the flexibility to work a hybrid schedule.

Field Account Manager

UnitedHealthcare

HybridPosted July 29, 2026

About the role

Hybrid Field Account Manager role based in Plantation, Florida, United States. The Field Account Manager is the field-based Client Relationship Manager responsible for proactive and strategic engagement with employer groups to deepen relationships, educate customers on benefit plans and UnitedHealthcare tools, and communicate administrative or plan-related changes. The role includes conducting open enrollment meetings, wellness fairs, and lunch-and-learn sessions, and coordinating coverage with other offices or vendors when needed. The position reports to the local field market leader. If you are located within commuting distance to the Plantation office, you will have the flexibility to work a hybrid schedule.

Primary responsibilities include educating clients and members, serving as a strategic partner and consultative resource, deploying and training customers on UnitedHealthcare’s core wellness tools, and driving member engagement and activation. You will meet with customers regularly to review engagement data and opportunities to enhance the group and member experience, communicate administrative changes, and collaborate with central sales support and matrixed teams to resolve escalated issues. You will train customers on UHC systems and eTools and be able to travel locally as required for your book of business (approximately 50%).

Relationship building: Use our CRM Solaris to create proactive engagement plans, develop and maintain strong customer and broker relationships, and partner with the SAE and other field staff.

Communication and performance: Proactively com

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Primary responsibilities include educating clients and members, serving as a strategic partner and consultative resource, deploying and training customers on UnitedHealthcare’s core wellness tools, and driving member engagement and activation. You will meet with customers regularly to review engagement data and opportunities to enhance the group and member experience, communicate administrative changes, and collaborate with central sales support and matrixed teams to resolve escalated issues. You will train customers on UHC systems and eTools and be able to travel locally as required for your book of business (approximately 50%).