Nationwide is seeking a Product Manager – Customer Outcomes to join the Retail Products team. This role focuses on shaping the Personal Current Account proposition with a strong emphasis on delivering excellent customer outcomes and improving the end-to-end customer journey. You will gain exposure across the full product lifecycle, analyse product performance, identify opportunities for improvement, and drive positive change for customers.
Nationwide is seeking a Product Manager – Customer Outcomes to join the Retail Products team. This role focuses on shaping the Personal Current Account proposition with a strong emphasis on delivering excellent customer outcomes and improving the end-to-end customer journey. You will gain exposure across the full product lifecycle, analyse product performance, identify opportunities for improvement, and drive positive change for customers.
In this role you will gather, analyse and interpret insights to understand how our products and processes perform and whether they deliver good outcomes. You will work closely with a wide range of stakeholders, using data-driven recommendations to influence decisions, improve customer experiences and ensure effective ongoing product governance. We are looking for someone with strong relationship-building skills, a proactive and collaborative approach, and the ability to balance independent working with team priorities.
You will bring a highly analytical and problem-solving mindset, with experience turning complex quantitative and qualitative data into clear, actionable insights. Strong Excel, PowerPoint and Word skills enable you to produce meaningful management information and reporting, while your confidence in presenting findings, leading discussions, and highlighting governance considerations will help drive informed decision-making across the business.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours for this role can be between 28 and 35 hours per week.
Nationwide offers h
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In this role you will gather, analyse and interpret insights to understand how our products and processes perform and whether they deliver good outcomes. You will work closely with a wide range of stakeholders, using data-driven recommendations to influence decisions, improve customer experiences and ensure effective ongoing product governance. We are looking for someone with strong relationship-building skills, a proactive and collaborative approach, and the ability to balance independent working with team priorities.
You will bring a highly analytical and problem-solving mindset, with experience turning complex quantitative and qualitative data into clear, actionable insights. Strong Excel, PowerPoint and Word skills enable you to produce meaningful management information and reporting, while your confidence in presenting findings, leading discussions, and highlighting governance considerations will help drive informed decision-making across the business.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours for this role can be between 28 and 35 hours per week.
Nationwide offers h
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Based on: Product Manager
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