JobMatcherJobMatcherJobMatcherSilvernova grew from zero to over 400 law firms in 15 months. Our investors include top-tier VCs and partners from renowned law firms such as YPOG, CMS, and Neon. We offer an AI assistant that thinks in the lawyer’s file—optimized for complex casework in fact gathering, legal assessment, and draft creation, saving lawyers up to four hours of work per day.
Silvernova grew from zero to over 400 law firms in 15 months. Our investors include top-tier VCs and partners from renowned law firms such as YPOG, CMS, and Neon. We offer an AI assistant that thinks in the lawyer’s file—optimized for complex casework in fact gathering, legal assessment, and draft creation, saving lawyers up to four hours of work per day.
Why this role is crucial now: We are at the start of our next growth phase — from 400 to 4,000 law firms, from €1 million to €10 million ARR, and from 12 to 50 employees. The strongest lever is customers who achieve measurable success with Silvernova, expanding their usage and actively referring us. You will lead the Customer Success & Growth function with direct access to the founders and the opportunity to build and lead your own team.
You think entrepreneurially, take ownership, and want to shape the future? Then let’s talk!
As Head of Customer Success & Growth you will work closely with Product, Sales, and Legal-Engineering teams to ensure our customers maximize the benefits of Silvernova—and you will build the systems to do this sustainably and repeatably. Adoption & Retention: You will analyze how intensively and for what purposes law firms use Silvernova, understand why some customers are successful, and derive actions that measurably improve adoption, satisfaction, and retention—providing the right support at the right time for each firm. Expansion & Referrals: You will build systems that drive the internal spread of Silvernova within law firms, surface upsell opportunities, and motivate deli
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Why this role is crucial now: We are at the start of our next growth phase — from 400 to 4,000 law firms, from €1 million to €10 million ARR, and from 12 to 50 employees. The strongest lever is customers who achieve measurable success with Silvernova, expanding their usage and actively referring us. You will lead the Customer Success & Growth function with direct access to the founders and the opportunity to build and lead your own team.
You think entrepreneurially, take ownership, and want to shape the future? Then let’s talk!
As Head of Customer Success & Growth you will work closely with Product, Sales, and Legal-Engineering teams to ensure our customers maximize the benefits of Silvernova—and you will build the systems to do this sustainably and repeatably. Adoption & Retention: You will analyze how intensively and for what purposes law firms use Silvernova, understand why some customers are successful, and derive actions that measurably improve adoption, satisfaction, and retention—providing the right support at the right time for each firm. Expansion & Referrals: You will build systems that drive the internal spread of Silvernova within law firms, surface upsell opportunities, and motivate deli
Track similar jobs
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Based on: Head of Customer Success & Growth
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© 2026 JobMatcher. All rights reserved.
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