Triple Whale is the complete intelligence platform that helps ecommerce brands understand what’s working, what’s not, and what actions to take. We pull all data into one place, provide measurement tools to build trust, and use advanced AI to translate data into insights and recommendations, enabling automated actions and smarter integrations across the tech stack. We serve more than 50,000 brands, including Pressed Juicery, Ouai, and True Classic.

What You’re Applying For: As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Enterprise clients who maintain the relationship with the stores directly. You will join a growing global team of CSMs who help clients succeed. You will own relationships with Enterprise clients and lead their program strategy in a consultative, data-driven fashion, acting as a trusted advisor on marketing strategy, best practices, and feature adoption. We are prioritizing candidates on the West Coast of the US and can accommodate Pacific Standard Time hours.

Triple Whale is the complete intelligence platform that helps ecommerce brands understand what’s working, what’s not, and what actions to take. We pull all data into one place, provide measurement tools to build trust, and use advanced AI to translate data into insights and recommendations, enabling automated actions and smarter integrations across the tech stack. We serve more than 50,000 brands, including Pressed Juicery, Ouai, and True Classic.

What You’re Applying For: As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Enterprise clients who maintain the relationship with the stores directly. You will join a growing global team of CSMs who help clients succeed. You will own relationships with Enterprise clients and lead their program strategy in a consultative, data-driven fashion, acting as a trusted advisor on marketing strategy, best practices, and feature adoption. We are prioritizing candidates on the West Coast of the US and can accommodate Pacific Standard Time hours.