Account Manager – People Solutions based on-site in Phoenix, Arizona, United States. This role provides high-level customer service to service, support, and coordinate clients’ accounts within the People Solutions team and supports benefits administration and onboarding. Responsibilities include managing a designated book of business, responding to client inquiries, maintaining documentation of communications and issue resolutions, supporting implementation or transition of new and existing coverage, and coordinating with carriers and vendors. Additional duties include facilitating vendor quotes, amendments, and reinstatements; conducting benefit benchmarking studies and plan comparison reports; preparing client presentations and materials; reviewing policies and conducting contract comparisons; scheduling client meetings and open enrollment sessions; reviewing employee notices and compliance communications; mentoring and training an Account Administrator; travel as needed; and maintaining adherence to government regulations and confidentiality. This position may be eligible for discretionary bonus; Lockton offers a competitive benefits package.
Account Manager – People Solutions based on-site in Phoenix, Arizona, United States. This role provides high-level customer service to service, support, and coordinate clients’ accounts within the People Solutions team and supports benefits administration and onboarding. Responsibilities include managing a designated book of business, responding to client inquiries, maintaining documentation of communications and issue resolutions, supporting implementation or transition of new and existing coverage, and coordinating with carriers and vendors. Additional duties include facilitating vendor quotes, amendments, and reinstatements; conducting benefit benchmarking studies and plan comparison reports; preparing client presentations and materials; reviewing policies and conducting contract comparisons; scheduling client meetings and open enrollment sessions; reviewing employee notices and compliance communications; mentoring and training an Account Administrator; travel as needed; and maintaining adherence to government regulations and confidentiality. This position may be eligible for discretionary bonus; Lockton offers a competitive benefits package.
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