Allied Universal is a leading security and facility services company in North America. As an Account Manager, you will drive daily security operations, lead security officers and supervisors, and deliver exceptional service to clients. You will oversee scheduling, client relationships, incident response, and compliance to ensure the safety of people and property. Responsibilities include using AI-powered scheduling to meet contractual hours while minimizing unbilled overtime; hiring, coaching, and developing team members; serving as the primary contact for clients; coordinating responses to security incidents and emergencies; and maintaining training, safety, site standards, and inventory (uniforms, equipment, and supplies). Qualifications include a high school diploma or equivalent; valid driver's license if you drive for company business; at least two years of experience in security management or supervising teams; ability to lead and retain a dynamic team and build positive client relationships; knowledge of emergency preparedness, physical security protocols, risk assessments, and coordination with law enforcement; strong decision-making and conflict resolution skills; proficiency with web-based applications and Microsoft Office; ability to manage multiple projects and communicate effectively; financial acumen to manage staffing and inventory costs. Preferred qualifications include a college degree in Business Administration or a related field; security, military, or contract security services experience; ASIS CPP certification; payroll or scheduling experience; aptitud
Allied Universal is a leading security and facility services company in North America. As an Account Manager, you will drive daily security operations, lead security officers and supervisors, and deliver exceptional service to clients. You will oversee scheduling, client relationships, incident response, and compliance to ensure the safety of people and property. Responsibilities include using AI-powered scheduling to meet contractual hours while minimizing unbilled overtime; hiring, coaching, and developing team members; serving as the primary contact for clients; coordinating responses to security incidents and emergencies; and maintaining training, safety, site standards, and inventory (uniforms, equipment, and supplies). Qualifications include a high school diploma or equivalent; valid driver's license if you drive for company business; at least two years of experience in security management or supervising teams; ability to lead and retain a dynamic team and build positive client relationships; knowledge of emergency preparedness, physical security protocols, risk assessments, and coordination with law enforcement; strong decision-making and conflict resolution skills; proficiency with web-based applications and Microsoft Office; ability to manage multiple projects and communicate effectively; financial acumen to manage staffing and inventory costs. Preferred qualifications include a college degree in Business Administration or a related field; security, military, or contract security services experience; ASIS CPP certification; payroll or scheduling experience; aptitud
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