Customer Success Manager - SMB Expansion

Hublo

HybridPosted July 26, 2026

About the role

Hublo is on a mission to transform health systems through digital tools and human support. Our vision is to enable health facilities to become rewarding places and free up clinicians' time so they can focus on their core mission: caring for patients. Since 2016, we have built a SaaS HR platform for the sector, aiming to become the reference HR platform for healthcare. Today, Hublo is used by over 6,000 health facilities and more than one million professionals. Certified B-Corp and mission-driven, Hublo pursues impact as much as performance. In 2025, we surpassed €30 million in annual recurring revenue, are profitable and growing rapidly. Our team of over 200 employees in Paris continues to expand. Do you want to help improve the health system? Apply today!

Customer Success Manager - SMB Expansion

Hublo

HybridPosted July 26, 2026

About the role

Hublo is on a mission to transform health systems through digital tools and human support. Our vision is to enable health facilities to become rewarding places and free up clinicians' time so they can focus on their core mission: caring for patients. Since 2016, we have built a SaaS HR platform for the sector, aiming to become the reference HR platform for healthcare. Today, Hublo is used by over 6,000 health facilities and more than one million professionals. Certified B-Corp and mission-driven, Hublo pursues impact as much as performance. In 2025, we surpassed €30 million in annual recurring revenue, are profitable and growing rapidly. Our team of over 200 employees in Paris continues to expand. Do you want to help improve the health system? Apply today!

Role: As Customer Success Manager – SMB Expansion, you will autonomously own client relationships for a portfolio of health facilities and SMEs, ensuring the perceived value of Hublo at every account. Your objective is to secure retention, reactivate dormant accounts, and drive migration to Hublo Recruitment in a high-growth segment: 1,300 establishments, 200 acquisitions planned in H2 2026. You will collaborate directly with on-site HR managers and facility directors in small organizations, where your ability to challenge, persuade and deliver tangible results makes the difference.

Your responsibilities: Manage your SMB portfolio autonomously; prioritize based on risk; tailor outreach per establishment; own the end-to-end customer journey without supervision. Rebuild accounts in bad health: identify the right contact,

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Role: As Customer Success Manager – SMB Expansion, you will autonomously own client relationships for a portfolio of health facilities and SMEs, ensuring the perceived value of Hublo at every account. Your objective is to secure retention, reactivate dormant accounts, and drive migration to Hublo Recruitment in a high-growth segment: 1,300 establishments, 200 acquisitions planned in H2 2026. You will collaborate directly with on-site HR managers and facility directors in small organizations, where your ability to challenge, persuade and deliver tangible results makes the difference.