Inside Sales & Marketing Coordinator at CoolSys in Raleigh, North Carolina, United States. This role supports the sales team by providing marketing support, customer communications, quoting ancillary parts and equipment, handling order processing, and coordinating with accounting to ensure smooth sales operations and revenue growth.

Responsibilities

Qualifications:

Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
Maintain and update customer databases, ensuring accuracy of client information.
Prepare technical quotes, proposals, and contracts, ensuring timely delivery to customers.
Coordinate the order process from entry through delivery, ensuring customer expectations are met.
Manage customer inquiries, direct questions to the appropriate sales representative or department.
Ensure a positive customer experience with timely responses and support.
Generate regular sales reports, forecasts, and performance analyses for the sales team and management.
Prepare presentations or reports for sales meetings and client reviews.
Act as a liaison between sales and marketing, operations, and finance to ensure effective communication.
Assist the sales team in prioritizing tasks.
Process and track sales-related invoices and expenses.
Embody CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
Perform other duties as assigned.
Bachelor’s degree in business, marketing, or communications.
1–3 years of experience in sales support, administrativ

About the role

Inside Sales & Marketing Coordinator at CoolSys in Raleigh, North Carolina, United States. This role supports the sales team by providing marketing support, customer communications, quoting ancillary parts and equipment, handling order processing, and coordinating with accounting to ensure smooth sales operations and revenue growth.

Responsibilities

Qualifications:

Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
Maintain and update customer databases, ensuring accuracy of client information.
Prepare technical quotes, proposals, and contracts, ensuring timely delivery to customers.
Coordinate the order process from entry through delivery, ensuring customer expectations are met.
Manage customer inquiries, direct questions to the appropriate sales representative or department.
Ensure a positive customer experience with timely responses and support.
Generate regular sales reports, forecasts, and performance analyses for the sales team and management.
Prepare presentations or reports for sales meetings and client reviews.
Act as a liaison between sales and marketing, operations, and finance to ensure effective communication.
Assist the sales team in prioritizing tasks.
Process and track sales-related invoices and expenses.
Embody CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
Perform other duties as assigned.
Bachelor’s degree in business, marketing, or communications.
1–3 years of experience in sales support, administrativ