Intervala is seeking a Customer Success Associate to support the Aerospace & Defense customer segment. Based in Mount Pleasant Township, Pennsylvania, this on-site position offers an opportunity to build a career in customer success, program coordination, quoting, and order management within a high-technology manufacturing environment.
The Customer Success Associate manages the customer lifecycle from initial inquiry and quoting through order entry, production coordination, and delivery. This role collaborates with Engineering, Production, Planning, Sourcing, Quality, and Operations to ensure accurate information, timely communication, and smooth execution of customer requirements.
Intervala is seeking a Customer Success Associate to support the Aerospace & Defense customer segment. Based in Mount Pleasant Township, Pennsylvania, this on-site position offers an opportunity to build a career in customer success, program coordination, quoting, and order management within a high-technology manufacturing environment.
The Customer Success Associate manages the customer lifecycle from initial inquiry and quoting through order entry, production coordination, and delivery. This role collaborates with Engineering, Production, Planning, Sourcing, Quality, and Operations to ensure accurate information, timely communication, and smooth execution of customer requirements.
What you'll do: - Support the Aerospace & Defense segment with order status, expediting, shipping dates, pricing, product availability, and credit processing. - Assist with the customer lifecycle from RFP through product/service delivery. - Enter new customer orders into the ERP system and maintain existing orders with accuracy. - Monitor and coordinate customer communications (verbal and written). - Communicate with customers as directed by senior team members. - Coordinate with Engineering, Production, Planning, Sourcing, and other internal departments to progress orders efficiently through production and fulfillment. - Collaborate with Strategic Sourcing to ensure approved sourcing strategies meet customer requirements. - Assist with preparing cost estimates and price quotations for assemblies and services. - Support the team in ensuring quotes are submitted, tracked, and processed in a time
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Customer Success Associate
See how this role matches your resume
Sign in to get an AI match score and personalized feed.
What you'll do: - Support the Aerospace & Defense segment with order status, expediting, shipping dates, pricing, product availability, and credit processing. - Assist with the customer lifecycle from RFP through product/service delivery. - Enter new customer orders into the ERP system and maintain existing orders with accuracy. - Monitor and coordinate customer communications (verbal and written). - Communicate with customers as directed by senior team members. - Coordinate with Engineering, Production, Planning, Sourcing, and other internal departments to progress orders efficiently through production and fulfillment. - Collaborate with Strategic Sourcing to ensure approved sourcing strategies meet customer requirements. - Assist with preparing cost estimates and price quotations for assemblies and services. - Support the team in ensuring quotes are submitted, tracked, and processed in a time
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Customer Success Associate
See how this role matches your resume
Sign in to get an AI match score and personalized feed.
© 2026 JobMatcher. All rights reserved.
© 2026 JobMatcher. All rights reserved.
Telecommunications Project Manager
kW Mission Critical Engineering (a WSP company)
Senior Project Manager - Rail
LJA Engineering, Inc.
Project Manager
Propulsion Controls Engineering
Software Engineer II
Gables Engineering Inc.
Supplier Quality Engineer
ITI Engineering
Project Manager
Gables Engineering
Telecommunications Project Manager
kW Mission Critical Engineering (a WSP company)
Senior Project Manager - Rail
LJA Engineering, Inc.
Project Manager
Propulsion Controls Engineering
Software Engineer II
Gables Engineering Inc.
Supplier Quality Engineer
ITI Engineering
Project Manager
Gables Engineering