RISK inc is an international iGaming company pushing the boundaries of entertainment. We identify and develop high-potential entertainment markets, with over 1,000 professionals across 20+ locations, operating in 10 countries and serving more than 300,000 customers. This role is a remote position (Remote OK). In this role, you proactively reach out to VIP clients via phone, email, and chat to maintain engagement and uncover upsell opportunities. You will build and nurture long-term, personalized relationships with your assigned VIP players; analyze player behavior to identify retention risks, reactivation opportunities, and moments for tailored offers; cover live chat shifts and respond promptly to VIP inquiries; and communicate personalized bonuses, promotions, and exclusive offers aligned with the VIP program strategy. Requirements include fluent Hungarian, working proficiency in Ukrainian or Russian for internal communication and reporting, strong sales and negotiation skills, and prior experience in iGaming, online casino, or VIP/premium customer management is a plus. Benefits include a robust benefits program with Family Allowance, Mental Health Support, Sport Activities, Language Courses, Home Office Setup Assistance, Dental Services, and more.

RISK inc is an international iGaming company pushing the boundaries of entertainment. We identify and develop high-potential entertainment markets, with over 1,000 professionals across 20+ locations, operating in 10 countries and serving more than 300,000 customers. This role is a remote position (Remote OK). In this role, you proactively reach out to VIP clients via phone, email, and chat to maintain engagement and uncover upsell opportunities. You will build and nurture long-term, personalized relationships with your assigned VIP players; analyze player behavior to identify retention risks, reactivation opportunities, and moments for tailored offers; cover live chat shifts and respond promptly to VIP inquiries; and communicate personalized bonuses, promotions, and exclusive offers aligned with the VIP program strategy. Requirements include fluent Hungarian, working proficiency in Ukrainian or Russian for internal communication and reporting, strong sales and negotiation skills, and prior experience in iGaming, online casino, or VIP/premium customer management is a plus. Benefits include a robust benefits program with Family Allowance, Mental Health Support, Sport Activities, Language Courses, Home Office Setup Assistance, Dental Services, and more.