TOPdesk is an international software company in service management with 800 employees in eight countries and 5,000 customers worldwide. For our Budapest location, founded in 2008, we are looking for a UX Designer to support our development team. Your environment: As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers to work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders. Job Description: Rapid prototyping, testing and refinement of new AI-powered concepts and product experiences, such as the creation and governance of AI agents, turning emerging AI capabilities into valuable solutions for real customer problems. Responsibility for the entire design process from initial discovery to final delivery. Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences. Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods. Facilitation of collaborative ideation and problem-solving with teammates and stakeholders. Ensuring consistency and efficiency through the use of the design system, including proposing improvements or new components when needed. Validation and refinement of designs through feedbac

TOPdesk is an international software company in service management with 800 employees in eight countries and 5,000 customers worldwide. For our Budapest location, founded in 2008, we are looking for a UX Designer to support our development team. Your environment: As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers to work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders. Job Description: Rapid prototyping, testing and refinement of new AI-powered concepts and product experiences, such as the creation and governance of AI agents, turning emerging AI capabilities into valuable solutions for real customer problems. Responsibility for the entire design process from initial discovery to final delivery. Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences. Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods. Facilitation of collaborative ideation and problem-solving with teammates and stakeholders. Ensuring consistency and efficiency through the use of the design system, including proposing improvements or new components when needed. Validation and refinement of designs through feedbac