Technical Program Manager (hybrid; 3 days in office in San Jose, CA) to join Zscaler's Technical Program Management team. This role partners directly with Engineering and reports to the Senior Manager, Technical Program Management. The TPM will establish a clear intake and commitment process, lead execution and delivery reviews to keep programs on track, and drive release readiness criteria to meet Zscaler’s quality bar. What you’ll do: Drive end-to-end program delivery across multiple concurrent initiatives, managing independent Scrum teams and aligning scope, owners, timelines, and success metrics across three engineering orgs. Build and own the central intake process: design and operate a centralized intake function, triage requests, assign effort levels, and translate demand into rolling roadmaps and execution plans. Lead execution reviews: run weekly program reviews tracking active initiatives, production incidents, service health, and OKRs, maintaining an integrated status view with risks and dependency conflicts surfaced early. Orchestrate cross-functional delivery: coordinate release planning and production readiness across capacity expansions, provisioning, and onboarding of new services; align infrastructure, SWE, and product stakeholders on commitments and change control. Elevate process maturity: replace manual tracking with Jira-based structures, establish SDLC standards, and drive delivery predictability across repeatable operations and ad-hoc programs. Who you are: Owner mindset with integrity; able to balance high-level strategy with hands-on execution. High

Technical Program Manager (hybrid; 3 days in office in San Jose, CA) to join Zscaler's Technical Program Management team. This role partners directly with Engineering and reports to the Senior Manager, Technical Program Management. The TPM will establish a clear intake and commitment process, lead execution and delivery reviews to keep programs on track, and drive release readiness criteria to meet Zscaler’s quality bar. What you’ll do: Drive end-to-end program delivery across multiple concurrent initiatives, managing independent Scrum teams and aligning scope, owners, timelines, and success metrics across three engineering orgs. Build and own the central intake process: design and operate a centralized intake function, triage requests, assign effort levels, and translate demand into rolling roadmaps and execution plans. Lead execution reviews: run weekly program reviews tracking active initiatives, production incidents, service health, and OKRs, maintaining an integrated status view with risks and dependency conflicts surfaced early. Orchestrate cross-functional delivery: coordinate release planning and production readiness across capacity expansions, provisioning, and onboarding of new services; align infrastructure, SWE, and product stakeholders on commitments and change control. Elevate process maturity: replace manual tracking with Jira-based structures, establish SDLC standards, and drive delivery predictability across repeatable operations and ad-hoc programs. Who you are: Owner mindset with integrity; able to balance high-level strategy with hands-on execution. High