Okta is the leader in identity management and The World’s Identity Company. We are seeking a Senior Technical Account Manager (TAM) to join our Strategic Workforce Identity segment and serve as the premier technical advisor and advocate for some of our largest enterprise customers across industries such as Financial Services, Healthcare, and Public Sector. In this hybrid Paris-based role, you will help customers elevate their technical maturity and maximize their Okta investment by building executive-level relationships, guiding strategic roadmaps, and expanding Okta footprints across Workforce Identity solutions.
Okta is the leader in identity management and The World’s Identity Company. We are seeking a Senior Technical Account Manager (TAM) to join our Strategic Workforce Identity segment and serve as the premier technical advisor and advocate for some of our largest enterprise customers across industries such as Financial Services, Healthcare, and Public Sector. In this hybrid Paris-based role, you will help customers elevate their technical maturity and maximize their Okta investment by building executive-level relationships, guiding strategic roadmaps, and expanding Okta footprints across Workforce Identity solutions.
What You’ll Do: - Strategic Customer Partnership & Influence: act as trusted advisor to identity owners and IT leadership (up to CxO); architect tailored success plans; guide adoption and expansion of Okta across critical Workforce solutions. - Complex Problem Resolution & Advocacy: independently manage and resolve highly complex escalations; identify roadblocks and drive them to resolution; collaborate with Okta Engineering, Product, and Support to influence product direction. - Thought Leadership & Team Enablement: deliver workshops and best-practice sessions; create repeatable technical strategies and assets; mentor and develop peer TAMs.
Workforce Identity Solutions You Will Support: - IAM: SSO, Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, Universal Directory. - IGA: Identity Governance and Lifecycle. - PAM: Privileged Access Management. - ITDR: Identity Security Posture Management and Identity Threat Protection.
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What You’ll Do: - Strategic Customer Partnership & Influence: act as trusted advisor to identity owners and IT leadership (up to CxO); architect tailored success plans; guide adoption and expansion of Okta across critical Workforce solutions. - Complex Problem Resolution & Advocacy: independently manage and resolve highly complex escalations; identify roadblocks and drive them to resolution; collaborate with Okta Engineering, Product, and Support to influence product direction. - Thought Leadership & Team Enablement: deliver workshops and best-practice sessions; create repeatable technical strategies and assets; mentor and develop peer TAMs.
Workforce Identity Solutions You Will Support: - IAM: SSO, Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, Universal Directory. - IGA: Identity Governance and Lifecycle. - PAM: Privileged Access Management. - ITDR: Identity Security Posture Management and Identity Threat Protection.
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Based on: Senior Technical Account Manager
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