NiCE is seeking a Senior Cloud Site Reliability Engineer to run the production environment, monitor availability, and take a holistic view of system health. You will build software and systems to manage platform infrastructure and applications, improve reliability and time-to-market of our software solutions, and measure and optimize performance. You will provide primary operational support and engineering for multiple large distributed software applications, and collaborate with development teams to improve services through rigorous testing and structured release procedures. You will design systems, participate in capacity planning, and create sustainable automation practices to uplift platforms. You will balance feature development speed and reliability with well-defined service level objectives. Responsibilities include gathering and analyzing metrics from operating systems and applications for performance tuning and fault finding; partnering with development teams to improve services; participating in system design, platform management, and capacity planning; automating operations to create scalable, reliable services; managing incidents and leading blameless postmortems in a cross-functional team. Requirements: 3–6 years in a similar role with a focus on systems engineering, automation, and reliability; proficiency in at least one programming language (Python, Go, Java, C#) and scripting (Bash, PowerShell); deep understanding of cloud platforms (AWS) and services (EC2, ECS, Lambda, DynamoDB); experience with Infrastructure as Code tools such as CloudFormation and Terra

NiCE is seeking a Senior Cloud Site Reliability Engineer to run the production environment, monitor availability, and take a holistic view of system health. You will build software and systems to manage platform infrastructure and applications, improve reliability and time-to-market of our software solutions, and measure and optimize performance. You will provide primary operational support and engineering for multiple large distributed software applications, and collaborate with development teams to improve services through rigorous testing and structured release procedures. You will design systems, participate in capacity planning, and create sustainable automation practices to uplift platforms. You will balance feature development speed and reliability with well-defined service level objectives. Responsibilities include gathering and analyzing metrics from operating systems and applications for performance tuning and fault finding; partnering with development teams to improve services; participating in system design, platform management, and capacity planning; automating operations to create scalable, reliable services; managing incidents and leading blameless postmortems in a cross-functional team. Requirements: 3–6 years in a similar role with a focus on systems engineering, automation, and reliability; proficiency in at least one programming language (Python, Go, Java, C#) and scripting (Bash, PowerShell); deep understanding of cloud platforms (AWS) and services (EC2, ECS, Lambda, DynamoDB); experience with Infrastructure as Code tools such as CloudFormation and Terra