We are looking for a Junior Product Marketing Manager – Customer Enablement to join our Marketing team. This role is created as we prioritize the evolution of the StrangeBee Academy and structure our Product Marketing team. You will work across both the internal and external sides of the Academy, supporting our employees' training as well as our customers' enablement and adoption journey. The goal is to improve the customer experience, accelerate product adoption, and contribute to customer retention by reducing churn.

Responsibilities

Own and develop the external StrangeBee Academy, including content creation and certifications, to support customer enablement and product adoption
Contribute to the internal StrangeBee Academy, creating shorter, simpler training content to help employees get familiar with our products
Contribute to in-app onboarding initiatives to guide users through key product features
Animate and grow the various StrangeBee user and customer communities
Develop adoption-oriented use cases to support customer success and reduce churn
Work cross-functionally with Product, Customer Success, Sales, and Engineering to identify enablement needs and turn them into training content
Proactively identify and propose solutions beyond the Academy itself to improve product adoption and customer retention

Requirements

Minimum 2 years of experience in Product Marketing, or in a role related to Customer Enablement or Product Adoption, ideally within a B2B SaaS environment
Fluent

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Junior Product Marketing Manager – Customer Enablement

We are looking for a Junior Product Marketing Manager – Customer Enablement to join our Marketing team. This role is created as we prioritize the evolution of the StrangeBee Academy and structure our Product Marketing team. You will work across both the internal and external sides of the Academy, supporting our employees' training as well as our customers' enablement and adoption journey. The goal is to improve the customer experience, accelerate product adoption, and contribute to customer retention by reducing churn.