Midco is seeking an Inside Sales Representative to partner with business owners, understand their technology needs, and provide creative solutions to drive revenue growth. This on-site role based in the West Fargo, ND; Sioux Falls, SD; or Rapid City, SD area will manage a portfolio of small business accounts, develop new opportunities through inbound and outbound calls, emails, and chats, and deliver a superior customer experience.
Midco is seeking an Inside Sales Representative to partner with business owners, understand their technology needs, and provide creative solutions to drive revenue growth. This on-site role based in the West Fargo, ND; Sioux Falls, SD; or Rapid City, SD area will manage a portfolio of small business accounts, develop new opportunities through inbound and outbound calls, emails, and chats, and deliver a superior customer experience.
Responsibilities include managing a portfolio of accounts and developing new business opportunities through multiple contact channels; retaining customers by addressing concerns and delivering solutions; leveraging CRM systems and other tools to complete the sales process; researching clients’ current and future technology needs to support business objectives; executing sales strategies to achieve revenue targets; collaborating with cross-functional teams to ensure customer satisfaction by delivering qualified solutions; maintaining accurate records of sales activities and customer interactions; accurately processing sales orders for the installations team; staying up to date with industry trends; modeling Midco’s mission, values, and leadership principles; and adhering to Midco privacy guidelines while following company policies. Note: Management reserves the right to assign or reassign functions at any time.
Qualifications: High school diploma or GED; proven track record of excellent customer service.
Preferred: 1+ years inside sales or account management; familiarity with CRM software and Microsoft Office.
Work Environment/Physical
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Responsibilities include managing a portfolio of accounts and developing new business opportunities through multiple contact channels; retaining customers by addressing concerns and delivering solutions; leveraging CRM systems and other tools to complete the sales process; researching clients’ current and future technology needs to support business objectives; executing sales strategies to achieve revenue targets; collaborating with cross-functional teams to ensure customer satisfaction by delivering qualified solutions; maintaining accurate records of sales activities and customer interactions; accurately processing sales orders for the installations team; staying up to date with industry trends; modeling Midco’s mission, values, and leadership principles; and adhering to Midco privacy guidelines while following company policies. Note: Management reserves the right to assign or reassign functions at any time.
Qualifications: High school diploma or GED; proven track record of excellent customer service.
Preferred: 1+ years inside sales or account management; familiarity with CRM software and Microsoft Office.
Work Environment/Physical
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Based on: Inside Sales Representative
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