Destinus is seeking an In-Service Support Engineer to bridge cutting-edge aerospace technology and field operations. Based in Katwijk aan Zee, Netherlands, this hybrid role ensures Destinus products continue to perform at peak levels throughout their operational life. You will work closely with customers and multidisciplinary engineering teams to translate operational feedback into meaningful improvements that maximize reliability, availability, and mission readiness across our UAV programs.
Destinus is seeking an In-Service Support Engineer to bridge cutting-edge aerospace technology and field operations. Based in Katwijk aan Zee, Netherlands, this hybrid role ensures Destinus products continue to perform at peak levels throughout their operational life. You will work closely with customers and multidisciplinary engineering teams to translate operational feedback into meaningful improvements that maximize reliability, availability, and mission readiness across our UAV programs.
Responsibilities include coordinating In-Service Support activities across multiple Destinus products, serving as the primary point of contact for technical and support issues during operation, and monitoring fleet performance and maintenance activities to identify reliability trends. You will collect and analyze customer feedback to drive continuous improvement, collaborate with Engineering to investigate issues and implement corrective actions, and analyze reliability, maintainability, and availability metrics (MTBF, MTTR, Operational Availability). You will support root cause investigations, work with Logistics Support Analysis to assess maintenance concepts and supportability, coordinate with Technical Publications to ensure maintenance documentation reflects field feedback, and partner with Supply Support to address spare parts availability and logistics challenges. You will also work with Training teams to close knowledge gaps, support engineering changes and retrofit programs, assess the operational impact of configuration updates, and maintain accurate records of support activi
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Responsibilities include coordinating In-Service Support activities across multiple Destinus products, serving as the primary point of contact for technical and support issues during operation, and monitoring fleet performance and maintenance activities to identify reliability trends. You will collect and analyze customer feedback to drive continuous improvement, collaborate with Engineering to investigate issues and implement corrective actions, and analyze reliability, maintainability, and availability metrics (MTBF, MTTR, Operational Availability). You will support root cause investigations, work with Logistics Support Analysis to assess maintenance concepts and supportability, coordinate with Technical Publications to ensure maintenance documentation reflects field feedback, and partner with Supply Support to address spare parts availability and logistics challenges. You will also work with Training teams to close knowledge gaps, support engineering changes and retrofit programs, assess the operational impact of configuration updates, and maintain accurate records of support activi
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