Sierra is building a platform to help retailers deliver more human customer experiences with AI. We are primarily based in San Francisco, United States, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
About the Retail team: Sierra partners with a wide range of retailers spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents assist millions of shoppers and members daily with order tracking, product discovery, and issue resolution, while our AI-driven approach helps generate revenue through product discovery, personalized recommendations, cart recovery, win-back campaigns, and in-store support that drives visits and sales.
Sierra is building a platform to help retailers deliver more human customer experiences with AI. We are primarily based in San Francisco, United States, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
About the Retail team: Sierra partners with a wide range of retailers spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents assist millions of shoppers and members daily with order tracking, product discovery, and issue resolution, while our AI-driven approach helps generate revenue through product discovery, personalized recommendations, cart recovery, win-back campaigns, and in-store support that drives visits and sales.
Role overview: As Enterprise Sales Director, Retail, you will lead prospecting and lead generation to identify and target enterprise customers, build relationships with key decision-makers, and drive revenue, pipeline, and deployment capacity. You will manage relationships with our largest customers and act as their primary point of contact. You will lead negotiations for complex deals, coordinate with legal and finance stakeholders, and navigate contracts. You will develop and execute sales strategies to meet targets, craft tailored presentations, and collaborate with marketing to run effective campaigns. You will work cross-functionally with GTM, product, technical, and operations teams to deliver our AI-native selling product. You will leverage AI tools across the sales cycle to automate low-value tasks and focus on
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Role overview: As Enterprise Sales Director, Retail, you will lead prospecting and lead generation to identify and target enterprise customers, build relationships with key decision-makers, and drive revenue, pipeline, and deployment capacity. You will manage relationships with our largest customers and act as their primary point of contact. You will lead negotiations for complex deals, coordinate with legal and finance stakeholders, and navigate contracts. You will develop and execute sales strategies to meet targets, craft tailored presentations, and collaborate with marketing to run effective campaigns. You will work cross-functionally with GTM, product, technical, and operations teams to deliver our AI-native selling product. You will leverage AI tools across the sales cycle to automate low-value tasks and focus on
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